Frank Cruz
Homestead,FL
Summary
Dynamic and experienced nursing assistant with a proven track record of delivering exceptional care and support. Eager to leverage my comprehensive background in healthcare, along with my certifications, to thrive in a medical-based environment while embracing new challenges within a collaborative and accomplished team. I am an enthusiastic individual adept at seamlessly transitioning between team-based and independent tasks. My commitment to leadership, accountability, and motivation empowers me to excel in any assigned role. Backed by a strong work ethic and exceptional communication, I am poised to contribute effectively to any healthcare setting.
Overview
3
3
years of professional experience
Work History
Phlebotomist Technician
Fox Medical Centers
Miami, Florida
10.2024 - Current
- Interacted with patients to gather and record data prior to blood draws.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Transported specimens securely following departmental protocols while maintaining temperature requirements if necessary.
- Making orders for our supplies that we need for each and every month, and also making sure they are up to date.
- Performing a PRP therapy treatment with a provider.
Clinical Business Operations Representative
Bascom Palmer Eye Institute
Miami, Florida
05.2024 - 10.2024
- Strategically developed and championed the adoption of efficient communication methods with physicians, managers, and staff, fostering regular and productive interactions.
- Thoroughly examined clinical records for completeness, ensuring proper authorization, signatures, and accurate patient information, while addressing any missing data.
- Collaboratively supported the department in effectively managing pre- and post-patient care expectations.
Patient Access Representative
Bascom Palmer Eye Institute
Miami, Florida
12.2022 - 05.2024
- Conducted comprehensive patient registration, meticulously verifying insurance details, and validating the accuracy of all patient information.
- Efficiently managed follow-ups, cancellations, and rescheduling of appointments while maintaining accurate records of no-show patients.
- Proficiently reconciled all vouchers, and promptly delivered them to their designated areas.
Mental Health Technician
Larkin Community Hospital
Miami, Florida
04.2022 - 11.2022
- Skillfully facilitated the continuous monitoring and comprehensive documentation of nursing care across patients' stays.
- Proficiently conducted tasks such as Mental Health Technician (MHT) duties, blood pressure measurement, blood drawing, and IV insertion.
- Demonstrated adeptness in swiftly orchestrating emergency procedures by ensuring clear cross-departmental communication, and aiding in patient preparations.
Medical Transport Driver
AMR Ambulance
Medley, Florida
11.2021 - 03.2022
- Promptly addressed operation and dispatch requests, skillfully utilizing essential tools, maps, and addresses to ensure efficient patient transportation to and from facilities within established timelines.
- Operated transportation equipment, including stretchers, hydraulic lifts, and wheelchairs, while demonstrating competence in handling personal protective equipment and overseeing supply disposal as needed.
- Maintained documentation of trip particulars, consistently upholding company protocols and procedures, and preserving patient rights and confidentiality.
Education
Associate of Science -
Miami Dade College
Miami, FL05-2025
High School Diploma -
Southwest Miami Senior High
Miami, FL06-2020
Skills
- Certification BLS/AED Basic Life Support
- Certification in Phlebotomy
- Certification in ECG
Timeline
Phlebotomist Technician
Fox Medical Centers
10.2024 - Current
Clinical Business Operations Representative
Bascom Palmer Eye Institute
05.2024 - 10.2024
Patient Access Representative
Bascom Palmer Eye Institute
12.2022 - 05.2024
Mental Health Technician
Larkin Community Hospital
04.2022 - 11.2022
Medical Transport Driver
AMR Ambulance
11.2021 - 03.2022
Associate of Science -
Miami Dade College
High School Diploma -
Southwest Miami Senior High
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