Frank Cruz
Palm Coast,FL
Summary
Results-driven Truck Driver Supervisor with expertise in fleet management and dispatch operations. Proven track record in maintaining safety standards, optimizing schedules, and enhancing operational efficiency. Recognized for cost reduction and productivity improvements while fostering team collaboration and effective problem-solving.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Bobtail Driver
Sharp Energy
Jacksonville, FL
06.2025 - 08.2026
- Operated and maintained bobtail truck, ensuring it was in proper working condition at all times
- Followed established routes and schedules to ensure on-time deliveries
- Performed pre-trip inspections to check for any mechanical issues or potential hazards
- Communicated effectively with dispatchers and customers to coordinate delivery details
- Provided excellent customer service by addressing customer inquiries or concerns promptly and professionally
- Efficiently navigated through various road conditions while maintaining safe driving practices at all times
- Prioritized deliveries based on urgency and distance, optimizing schedule efficiency
- Coordinated with team members to develop routing strategies that reduced travel time
- Efficiently managed a high volume of deliveries, averaging 25-35 stops per day
Truck Driver
Haun Welding Supply
Emmaus, PA
05.2023 - 06.2025
- Operated a commercial truck to transport goods and materials to designated locations
- Delivered cylinders to residential and commercial customers in a timely and efficient manner
- Ensured compliance with all traffic laws and regulations while operating the vehicle
- Performed routine inspections and maintenance on the truck to ensure its safe operation
- Maintained accurate records of daily activities to ensure efficient tracking of fuel usage, mileage, and delivery schedules
- Adhered to company policies and procedures related to safety protocols during transportation operations
- Resolved transportation issues through effective problem-solving to ensure timely deliveries and customer satisfaction
- Utilized GPS systems or maps to navigate unfamiliar routes efficiently and accurately
Supervisor / Fleet Fueler Driver
Shell Tapup
Allentown, PA
11.2017 - 03.2023
- Trained new drivers on company policies, procedures, and safety protocols
- Coordinated driver schedules and assignments to enhance productivity and meet customer demands
- Resolved any issues or conflicts that arose during deliveries or with customers
- Performed regular vehicle inspections to ensure compliance with safety regulations
- Implemented a maintenance schedule for vehicles, reducing breakdowns by 90%
- Cultivated relationships with key clients, delivering exceptional customer service and promptly addressing concerns or inquiries
- Maintained accurate records of deliveries, ensuring all necessary documentation was completed
- Tracked driver performance metrics, including on-time delivery rates and customer satisfaction scores, to inform improvements
- Followed all safety protocols and procedures while handling and transporting fuel products
- Monitored fuel consumption patterns to maintain optimal inventory levels. by monitoring fuel consumption patterns and coordinating with suppliers for timely replenishment
- Operated specialized equipment such as pumps, hoses, meters, and gauges to load/unload fuel from delivery trucks
- Adhered to all federal, state, and local regulations regarding the transportation of hazardous materials
- Leveraged knowledge of fuel industry regulations to ensure compliance with all safety and environmental standards
- Collaborated with team members to develop and implement new procedures for more efficient fuel delivery operations
Oil Truck Driver / Forklift Operator
Lorco Petroleum Services
Elizabeth, NJ
01.2011 - 05.2017
- Operated tank trucks to transport and deliver various types of liquid cargo, including petroleum products, chemicals, and hazardous materials
- Followed all safety regulations and procedures to ensure the safe loading, transportation, and unloading of cargo
- Performed pre-trip inspections on vehicles to check for any mechanical issues or potential hazards
- Efficiently loaded and unloaded cargo using appropriate equipment such as pumps, hoses, valves, or gravity flow systems depending on the nature of the product being transported
- Efficiently moved heavy loads using various types of forklift attachments as required
- Operated forklift to safely and efficiently transport materials, products, and equipment
- Recorded daily activities, including mileage, fuel usage, and delivery times, to ensure compliance and facilitate operational reviews
- Collaborated with dispatchers to optimize delivery routes, ensuring timely arrivals while accommodating traffic conditions and customer needs
- Ensured proper handling of hazardous materials by adhering to strict guidelines set forth by regulatory agencies
- Managed paperwork associated with each load, including bills of lading, shipping documents, and delivery receipts
- Maintained a clean driving record without any accidents or violations throughout employment tenure
- Addressed client inquiries and complaints promptly, enhancing customer satisfaction and fostering positive relationships
- Completed required training programs related to hazardous material handling techniques
- Utilized GPS navigation systems and paper maps for accurate route planning
- Followed company procedures when handling hazardous materials or fragile items
- Ensured compliance with all relevant regulations related to operating a forklift in the workplace
Education
Bachelor of Christian Education Degree (Bachelor's) - Raleigh, NC
College of Divinity Studies
Raleigh, NC08-2019
Auto Technology (Certificate) - Denver, CO
Denver Automotive And Diesel College
Denver, CO06-1999
Skills
- Vehicle operation and maintenance
- Pre-trip inspections
- Route planning and optimization
- Safety compliance and protocols
- Fuel delivery management
- Customer service excellence
- Mechanical inspections and aptitude
- Cargo handling and load securement
- Customer relationship management
- Hazardous materials handling
- Freight documentation and reporting
- Defensive driving techniques
- Order picking and processing
- Record maintenance and inventory control
- Time management strategies
- Conflict resolution skills
- Problem solving abilities
- Staff discipline and training
- Public speaking proficiency
- Policy enforcement
Personal Information
- Driving License: Commercial driver's license (CDL) Class B with Hazmat,Tanker and Passenger endorsement.
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
TWIC Card, HAZWOPER 24HR, CPR Certification, OSHA Safety Certification, Forklift Certification, OSHA 10
Languages
English, Spanish - Expert
Timeline
Bobtail Driver
Sharp Energy
06.2025 - 08.2026
Truck Driver
Haun Welding Supply
05.2023 - 06.2025
Supervisor / Fleet Fueler Driver
Shell Tapup
11.2017 - 03.2023
Oil Truck Driver / Forklift Operator
Lorco Petroleum Services
01.2011 - 05.2017
Bachelor of Christian Education Degree (Bachelor's) - Raleigh, NC
College of Divinity Studies
Auto Technology (Certificate) - Denver, CO
Denver Automotive And Diesel College