Frank Dear

• Developed strategies for responding effectively to emergency situations within the facility.
• Settled disputes between inmates.
• Oversaw the intake process for new inmates into the facility including completing paperwork and assigning them a cell block.
• Facilitated communication between inmates, correctional officers, and other personnel.
• Collaborated with other departments within the prison system in order to coordinate resources or services needed by inmates.
• Participated in meetings with outside agencies such as law enforcement personnel or court representatives.
• Supervised the daily operations of the facility including housing units, recreation yards, dining halls, visitation areas.
• Assisted in the development and implementation of security policies and procedures.
• Supervised and made cell assignments.
• Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
• Advised correctional officers on proper techniques for searching inmates and their cells for contraband items.
• Coordinated shakedowns to locate and remove unauthorized items.
• Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
• Conducted regular inspections of prison facilities for contraband or other violations of policy.
• Provided guidance to staff regarding inmate behavior, safety protocols, and disciplinary actions.
• Investigated incidents involving inmates or staff members to determine appropriate corrective action.
• Evaluated performance reviews of subordinate staff members in order to provide feedback on job performance.
• Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
• Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
• Assigned inmates to open and appropriate housing units.
• Coordinated programs such as rehabilitation services, educational classes, work assignments, and recreational activities for inmates.
• Prepared detailed reports summarizing operational activities at the facility on a monthly basis.
• Implemented incentive programs designed to encourage good behavior among prisoners.
• Promoted safety, order, and functionality of facility.
• Assigned daily tasks and responsibilities to employees and filled out daily work logs.
• Conducted fire, safety and sanitation inspections.
• Reviewed incident reports submitted by staff members in order to identify trends or issues that need to be addressed.
• Interacted with community leaders in order to foster positive relationships between the prison system and local residents.
• Inspected locks, window bars, doors, and security systems to support escape prevention.
• Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
• Maintained order in building and on grounds of prison.
• Conducted scheduled headcounts to verify presence of prisoners.
• Monitored surveillance cameras to ensure compliance with security regulations.
• Maintained records of inmate grievances and complaints, as well as any disciplinary action taken against inmates.
• Implemented defensive tactics and physical restraints to maintain safety and security of facility.
• Organized training sessions for staff members on topics related to security measures or crisis management.
• Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
• Ensured that all inmates had access to necessary medical care and mental health services.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Utilized various software and tools to streamline processes and optimize performance.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Updated and maintained databases with current information.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Worked effectively in team environments to make the workplace more productive.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Achieved cost-savings by developing functional solutions to problems.
• Worked with cross-functional teams to achieve goals.

Owner and Operator of D and D Enterprises, which includes the following businesses:

• D & D Car Wash (4 self-serve bays and automatic drive thru) [2012 – present]
• D & D Washateria (Coin-operated with15 washing machines and 20 dryers) [2014 -present]
• 138 Truck Wash / Bayou Chrome Shop [2014 – 2018]

Duties of all businesses include:

• Collected all payments and replenished change machines.
• Ensure that facilities are well maintained
• Oversaw payment processing for essential utilities including electricity, water, and trash disposal.
• Maintained cleanliness of facilities by emptying trash bins and cleaning general grounds.
• Performed necessary repairs to maintain equipment.
• Procured necessary machinery, equipment, and supplies.

Additional 138 Truck Wash Duties:

• Managed a staff of seven employees included processing payroll and coordinating shifts
• Oversaw staff performance, ensuring that trucks are cleaned appropriately, including inside cab area, outside surface, windshields, windows, mats, etc.
• Oversaw the end-to-end process of recruiting, hiring, onboarding, and terminating employees.

Additional Bayou Chrome Shop Duties:

• Maintained inventory levels to optimize operations.
• Collaborated with multiple suppliers to ensure continuity of inventory
• Ensured customer satisfaction through efficient service.

• Resolved conflicts between inmates or staff members in order to ensure a safe environment.
• Briefed superiors of incidents and misconduct and recommended disciplinary actions.
• Directed and coordinated the activities of subordinate officers in a correctional facility.
• Prepared written reports concerning inmate's misconduct.
• Maintained current knowledge of relevant laws, regulations, codes, ordinances.
• Educated incoming officers on their duties and responsibilities as part of orientation.
• Participated in court proceedings related to cases involving incarcerated individuals.
• Received and inspected mail and property from visitors on behalf of designated inmates.
• Diffused disruptive behavior by verbal interventions.
• Investigated complaints from visitors concerning treatment received from correctional personnel.
• Coordinated shakedowns to locate and remove unauthorized items.
• Ensured compliance with safety standards by inspecting equipment and facilities.
• Supervised visitation and checked visitors for proper identification and contraband.
• Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
• Conducted scheduled headcounts to verify presence of prisoners.
• Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
• Implemented defensive tactics and physical restraints to maintain safety and security of facility.
• Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
• Promoted safety, order, and functionality of facility.
• Assisted in developing policies, procedures, and training programs for correctional personnel.
• Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
• Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
• Supervised and made cell assignments.
• Assigned daily tasks and responsibilities to employees and filled out daily work logs.
• Conducted fire, safety and sanitation inspections.
• Conducted daily briefings to pass on pertinent info to oncoming shifts.
• Evaluated offender progress through review of records and interviews with inmates.
• Issued security badges and passes to guests and visitors.
• Settled disputes between inmates.
• Conducted urinalysis tests on staff and inmates to test for illicit drugs.
• Conducted investigations into alleged incidents of misconduct involving inmates or staff.
• Monitored inmate behavior and enforced institution rules, regulations, and procedures.
• Collaborated with outside agencies such as social services and probation departments.
• Interviewed new employees during the hiring process to determine qualifications.
• Maintained order in building and on grounds of prison.
• Searched building and grounds, living quarters and work areas for contraband.
• Assigned inmates to open and appropriate housing units.
• Coordinated transportation arrangements for transferring prisoners between institutions.
• Intervened in potentially dangerous situations between inmates or staff members.
• Provided guidance to staff on proper techniques for dealing with inmates.
• Supervised the security, custody, and control of inmates within assigned areas.
• Performed searches of cells and other areas to detect contraband materials.
• Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
• Oversaw assigned court trips for jailers, maintaining security of staff and public.
• Communicated information regarding security, safety and operations through chain of command.
• Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
• Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
• Inspected locks, window bars, doors, and security systems to support escape prevention.
• Prepared reports that documented disciplinary actions taken against inmates.
• Maintained updated knowledge through continuing education and advanced training.
• Worked effectively in team environments to make the workplace more productive.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Completed day-to-day duties accurately and efficiently.