Director, Organizational Leadership. Ambitious and educated professional, eager to continue career in Diversity Training & Management, Learning, Curriculum, and leadership Development, Consulting, and, or Organizational Management and Development. Sophisticated and experienced global-minded leader able to assess businesses, develop, supervise, manage, and train. Able to think creatively, give attention to detail, analyze, and organize strategic business operations. Collaborator with exceptional written and verbal communication skills. Fluent in English, and Japanese. Experienced training professional with a motivational style and positive attitude. Adept at engaging students, and executives with the material by incorporating different technologies, materials and aids. Proven skills in organizing, multitasking and resolving conflicts.
Hi, I’m
Frank Dogbe
Leadership Development
Chicago,IL
Summary
Overview
21
years of professional experience
Work History
VFS GLOBAL
JVAC Deputy Manager
05.2022 - Current
Job overview
- Managed 11 direct reports and shaping of work environment
- Setting strategy for effective results
- Allocating, budgeting and managing resources for operations
- Developing managers, team leads through demonstrative training and delegation
- Building organization using clearly defined benchmarks
- Overseeing, recruiting, and directing daily operations
- SPOC for Lithuania Mission
- Supported general manager in loss prevention efforts.
VFS GLOBAL
Senior Operations Officer
02.2021 - 04.2022
Job overview
- Offices, UKVI, Ghana, Managed diversified office staff
- Provided on job training for staff and cross-trained them to maximize productivity to 80%
- Traveled with teams to provide Visa-at-doorstep for clients across America
- Participated in Biometric capture for Afghan nationals granted relocation status in US Military Bases to be transferred to the UK
- Provided customer service and interacted with clients daily, resolved conflicts and managed client expectations
- Ordered new equipment and inventory and scheduled repairs for damaged equipment
VFS GLOBAL
Training Lead
08.2018
Job overview
- North, South America & Canada, Key Accomplishments Include:
- Collaborated on testing employees to ensure proper certification is issued for operational excellence
- Captured and analyzed data that allowed Organization to ensure all employees experienced development in Skill sets
- Managed and improved LMS course assignment model for Employees for North, South America and Canada
- Coordinated effective data capturing and reporting system using SAP integrated software
- Set up panel assessment processes for AIP 1 & 2 for employees’ re-certification purposes.
VFS GLOBAL, Offices
Senior Operations Officer
11.2017 - 07.2018
Job overview
- Collaborated with team to roll-out new offices in downtown Chicago
- Managed diversified office staff
- Provided on the job training for staff in my location and cross-trained them to maximize productivity
- Served on and regularly contributed to the Business and Development, and Operational Think- tank Teams for North America and the Caribbean of VFS Global
- Provided customer service and interacted with clients daily, resolved conflicts and managed client expectations.
Rhema Impact Ministries
Senior Minister
01.2010 - 12.2017
Job overview
- Oversaw, developed, trained, and led diversified congregation and congregational activities
- Researched and preached weekly sermons
- Supported members with various personal and congregational issues and problems
- Hired new employees and developed staff
- Spearheaded various training seminars for business professionals in the non-profit sector
- Key Accomplishment:
- Trained, developed, and mentored staff ensuring we used no more than 65% of our yearly budget for operations
- Wrote faith building articles to promote Congregational growth and learner development
- Developed and facilitated business strategies and leadership development seminars for Non-profit organizations
- Led a successful capital campaign for Church to move into a more secured worship facility
Yashiro Junior High School
Consultant
04.2005 - 12.2009
Job overview
- Language Teaching and Development
- Oversaw and supported interactive learning activities
- Fostered active and fun environment
- Collaborated with other instructors to create and develop curriculum, educational programs, and activities
- Served as chaperone for school field trips and managed self-study student periods
- Key Accomplishment:
- Increased English testing scores by 70%; created and launched team-teaching program and lounge where only English was spoken to promote ESL learning and western cultural understanding and development in Japan
- Took Sabbatical for 9months to volunteer in Africa, serving various communities.
Gyosei International School
Consultant
04.2002 - 03.2005
Job overview
- Created and developed quarterly reporting system to monitor and track student and instructor development for over 120 Students
- Initiated video teaching initiatives in addition to regular classroom style teaching
- Led students in successfully winning science competition for three consecutive championships
- Continued…
- Analyzed problematic areas to provide recommendations and solutions
Education
Regent UniversityVirginia Beach, VA
Ph.D. from Global And Strategic Leadership
05.2018
University Overview
University of NorthwesternSt. Paul, Minnesota
Master of Organizational Leadership from Organizational Leadership
08.2013
University Overview
Central University CollegeAccra, Ghana
Bachelor of Arts from Theology and Administration
08.1996
University Overview
Accounting Principles, Management, Leader Training, and Development
Skills
- Business Development
- Staff Development
- Crisis Management
- Administrative Operations
- Strategic Planning
- Global Leadership
- Leadership and Training
- Client Relationship Management
Timeline
JVAC Deputy Manager
VFS GLOBAL
05.2022 - Current
Senior Operations Officer
VFS GLOBAL
02.2021 - 04.2022
Training Lead
VFS GLOBAL
08.2018
Senior Operations Officer
VFS GLOBAL, Offices
11.2017 - 07.2018
Senior Minister
Rhema Impact Ministries
01.2010 - 12.2017
Consultant
Yashiro Junior High School
04.2005 - 12.2009
Consultant
Gyosei International School
04.2002 - 03.2005
Regent University
Ph.D. from Global And Strategic Leadership
University of Northwestern
Master of Organizational Leadership from Organizational Leadership
Central University College
Bachelor of Arts from Theology and Administration
Similar Profiles
Awa FallAwa Fall
Submission Officer at VFS Global: VFS NY - 1 UKVI Team - ContractSubmission Officer at VFS Global: VFS NY - 1 UKVI Team - Contract
E. DiwakarE. Diwakar
Operation Manager at VFS GlobalOperation Manager at VFS Global
Luka GonashviliLuka Gonashvili
Visa Specialist at VFS GlobalVisa Specialist at VFS Global
Prabhnoor kaur KhalsaPrabhnoor kaur Khalsa
Senior Officer at VFS GlobalSenior Officer at VFS Global
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed