Frank Donohoe
Greenacres,WA
Summary
Dedicated worker that is willing to put in the hard work and show up to work when expected to. Hands on learner and quick learner, puts head down and gets the job done.
Overview
16
16
years of professional experience
Work History
Project Manager
AM Hardware
Spokane Valley, WA
05.2021 - Current
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
- Managed contracts with vendors and suppliers by communicating expected deliverables.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Going through construction plans and schedules to make submittals for approval, once received back, I made the necessary changes for ordering products.
- Worked through emails and phone calls with contractors and manufacturers.
- Worked on computer systems like Protech, Excel, Word, and PDF Editor.
- Set up deliveries, checked in hardware, and hollow metal materials.
- Made key systems, pinned cores, and cut keys.
Shop Worker
ADH Idaho
Post Falls, ID
02.2019 - 05.2020
- Stocked shelves with merchandise according to company guidelines.
- Organized backroom storage area for easy access to merchandise when needed.
- Assisted with inventory control by restocking shelves as needed throughout the day.
- Collaborated effectively with other shop workers to maintain a positive work environment.
- Performed accurate measurements, calculations, and materials estimations.
- Sanded surfaces, removed imperfections and applied chemicals to prepare for painting.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Kept supplies and spare parts organized for upcoming projects and daily use.
- Operated equipment and tools in full accordance with safety procedures.
- Assisted with general repair and maintenance of tools and equipment.
- Drove company vehicles to transport tools, equipment and supplies to and from work sites.
- Operated a wood door machine to make pre-hung wood doors for the project and delivered them to the site.
Shipping and Receiving Manager
Marlin Windows
Spokane, WA
06.2017 - 02.2019
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Coordinated the scheduling of deliveries with customers and vendors.
- Maintained detailed records of shipments including weight, cost, method of shipment.
- Organized storage areas within the warehouse for easy access to products when needed.
- Prepared inventory for shipment by attaching tags and labels.
- Running a forklift to load and unload shipments.
- Maintaining a clean area to ensure a safe working environment.
- I took care of customers when they arrived to pick up materials.
Customer Service Lead
Cabela's
Post Falls, ID
06.2008 - 06.2013
- Handled customer inquiries and complaints in a professional manner.
- Resolved escalated issues from team members or customers in an efficient manner.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
- Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
- Answered inbound calls, chats and emails to facilitate customer service.
- Collected deposits or payments and arranged for billing.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Opening and closing duties, such as putting cash in the registers.
- Making daily schedules for co-workers.
Education
High School Diploma -
Kootenai Jr./Sr. High School
Harrison, ID06-2008
Skills
- Project development
- Project tracking
- Workflow planning
- Planning and scheduling
- Document management
- Stock control
- Order fulfillment
- Shipping and receiving
- Forklift operations
- Vehicle maintenance
- Hands-on learner
References
References available upon request.
Timeline
Project Manager
AM Hardware
05.2021 - Current
Shop Worker
ADH Idaho
02.2019 - 05.2020
Shipping and Receiving Manager
Marlin Windows
06.2017 - 02.2019
Customer Service Lead
Cabela's
06.2008 - 06.2013
High School Diploma -
Kootenai Jr./Sr. High School
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