Frank Edwards
Brooklyn,NY
Summary
Dynamic House Manager at Samaritan Daytop Village with exceptional organization and calendar management skills. Successfully optimized staff scheduling and implemented cost-saving inventory strategies, enhancing operational efficiency. Proven ability to foster a positive environment through effective communication and conflict resolution, ensuring compliance with agency standards and improving overall household functionality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
House Manager
Samaritan Daytop Village
01.2022 - 10.2024
- Facilitated organization of household tasks for seamless functionality.
- Coordinated schedules for household staff, optimizing time management and task allocation.
- Maintained inventory of supplies, implementing efficient ordering processes to prevent shortages.
- Supported meal planning and preparation, focusing on dietary preferences and nutritional needs.
- Implemented strategies to minimize waste and enhance cost savings through effective inventory control.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Youth Advocate
Child Center Of New York
03.2020 - 06.2022
- Advocated for youth rights, facilitating access to resources and support services.
- Collaborated with multidisciplinary teams to develop individualized care plans for at-risk youth.
- Conducted community outreach programs to raise awareness about child welfare issues.
- Implemented conflict resolution strategies, fostering a safe environment for youth engagement.
- Coordinated workshops and events focusing on life skills development for underserved youth.
- Conducted assessments to determine types of services individuals required.
- Implemented evidence-based practices into programming initiatives, optimizing outcomes for participants consistently over time.
- Contributed directly towards reducing youth recidivism rates by providing ongoing support during the transition back into society.
Residential Assistant Supervisor
Acacia Network
09.2018 - 08.2021
- Supervised daily operations of residential aides, ensuring adherence to care plans and quality standards.
- Mentored staff in providing compassionate support to residents, fostering a positive living environment.
- Developed training materials and conducted workshops to enhance skills and knowledge of residential aides.
- Collaborated with healthcare professionals to assess resident needs and implement appropriate care strategies.
- Monitored resident behavior and progress, documenting changes for effective communication with the care team.
- Implemented safety protocols and emergency procedures, improving response times during critical situations.
- Evaluated performance metrics of residential aides, providing constructive feedback for continuous improvement efforts.
- Streamlined communication between interdisciplinary teams for optimal resident care coordination.
House Parent
Administration for Children's Services
10.2011 - 12.2018
- Supervised daily activities and routines for youth, fostering a structured environment.
- Developed individualized care plans based on each child's needs and goals.
- Facilitated group discussions, enhancing communication skills and emotional intelligence among residents.
- Implemented safety protocols, ensuring a secure living environment for all children.
- Collaborated with social workers and educators to support academic progress and personal growth.
- Evaluated program effectiveness, recommending adjustments to improve child well-being and engagement.
- Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
- Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
- Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
- Developed strong partnerships with community resources to provide additional support services for resident needs.
- Ensured residents'' well-being by closely monitoring their physical, emotional, and mental health status.
House Parent
St Christopher-Ottillie
03.2004 - 2017
- Supervised daily activities, ensuring safety and well-being of children in care.
- Developed individualized plans to address emotional and behavioral needs of children.
- Coordinated communication between children, families, and external service providers.
- Implemented educational and recreational programs to promote skill development and engagement.
- Monitored progress of children's individual goals, adjusting strategies as needed for optimal outcomes.
- Facilitated conflict resolution among residents to foster a positive living environment.
- Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
- Enhanced the quality of life for all residents by organizing engaging activities and events tailored to individual interests.
- Conducted ongoing assessments of resident progress toward treatment plan goals, adjusting strategies as needed for optimal results.
- Collaborated with fellow staff members for smooth transitions and continuity of care between shifts and during changes in residence.
- Strengthened communication skills among residents by facilitating group discussions and promoting active listening techniques.
Education
Associate of Arts - Criminal Justice
ASA College
Brooklyn, NYHigh School Diploma - Liberal Arts
Bronx Regional
The Bronx, NY06.1993
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Employee scheduling
- Staff training
- Safety management
- Appointment coordination
Certification
CPR certified
Timeline
House Manager
Samaritan Daytop Village
01.2022 - 10.2024
Youth Advocate
Child Center Of New York
03.2020 - 06.2022
Residential Assistant Supervisor
Acacia Network
09.2018 - 08.2021
House Parent
Administration for Children's Services
10.2011 - 12.2018
House Parent
St Christopher-Ottillie
03.2004 - 2017
Associate of Arts - Criminal Justice
ASA College
High School Diploma - Liberal Arts
Bronx Regional
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