FRANK E. IBARRA
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Logistics Manager
Patty's Herbs and Specialties
San Antonio, Texas
04.2020 - Current
- Developed and managed logistics strategies to improve the efficiency of operations.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Implemented cost-saving measures such as route optimization for shipments.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Collaborated with other departments to develop strategies that align with company objectives.
- Maintained high standards of internal and external customer service.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Handled departmental scheduling to maintain proper staffing for shifts.
Produce Manager
Central Market HEB
San Antonio, TX
09.2016 - 02.2020
- Developed and implemented systems to optimize inventory management, ensuring accurate stock levels of produce.
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Analyzed sales data to identify trends in customer purchasing habits, optimizing product selection accordingly.
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Performed regular audits of perishables to guarantee shelf life and reduce spoilage costs.
- Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Resolved customer complaints promptly while maintaining a positive attitude towards customers.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Organized weekly meetings with team members to discuss goals and objectives related to job performance.
- Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
- Trained and coached new team members.
- Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Conducted performance evaluations and recommended pay increases within department's budget.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to uphold company standards.
Produce Team Leader
Wholefoods Market
San Antonio, TX
03.1993 - 09.2016
- Ensured proper rotation of produce to minimize spoilage and waste.
- Provided training and guidance to team members on product knowledge, customer service standards, and safety protocols.
- Maintained cleanliness of the department by ensuring shelves were properly stocked, labeled, and organized.
- Performed daily quality checks of incoming products to ensure freshness and accuracy of orders.
- Tracked sales trends in order to adjust ordering levels accordingly.
- Created weekly work schedules for Produce Team Members based on store needs.
- Monitored sales performance against budget goals for the department.
- Analyzed sales reports to identify areas needing improvement or corrective action.
- Collaborated with other departments such as Marketing and Merchandising on initiatives that impacted the Produce Department.
- Led regular meetings with Produce Team Members to review goals, performance metrics, policies and procedures.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Implemented merchandising strategies, creating attractive produce displays to enhance sales.
- Provided training to new employees, sharing best practices and departmental procedures.
- Managed inventory levels, placing orders for produce as needed to ensure continuous availability.
- Participated in inventory counts, verifying stock levels and identifying discrepancies.
Education
GED -
Fox Tech High School
San Antonio, TX06-1988
Skills
- Shipment scheduling
- Transportation management systems
- Freight cost estimation
- Demand planning
- Cost-reduction strategies
- Carrier negotiation
- Shipping and receiving operations
- Fleet dispatch
- Electric Jack / Forklift Operator
- Fleet oversight
- Freight coordination
Languages
English
Professional
Spanish
Professional
Accomplishments
- Southwest Regional Vision Day MVP 2009
- Southwest Regional MVP 2010-2011
- Southwest Regional Produce All Star 2010-2011
Certification
- Certified Electric Jack, Forklift Operator with Patty's Herbs, Central Market HEB, and Wholefoods Market
Timeline
Logistics Manager
Patty's Herbs and Specialties
04.2020 - Current
Produce Manager
Central Market HEB
09.2016 - 02.2020
Produce Team Leader
Wholefoods Market
03.1993 - 09.2016
GED -
Fox Tech High School