Frank E. Watson
Athens
Overview
41
41
years of professional experience
1
1
Certification
Work History
Quality Manager
E-ONE
01.2023 - Current
Quality Management Consultant
AFAK Solutions, LLC
Athens
01.2008 - Current
- Successfully audited two manufacturing companies for two 6-month periods on their QMS systems resulting in ISO 9001: 2015 Certification. Both projects are confidential.
- Provided ongoing consultancy to both companies for QMS-related inquiries and ideas.
- Directed Lean and Six Sigma initiatives, focusing on efficiency enhancements.
- Managed all aspects of inspection for assembly, fabrication, and calibration departments.
- Managed precision machine inspection department for 4 months, enhancing process effectiveness.
- Delivered lectures on Lean principles at Rensselaer Polytechnic Institute.
Quality Manager
ZUMTOBEL LIGHTING, INC.
Highland
01.2014 - 01.2017
- Led U.S. ISO 9001:2015/14001 certification process, ensuring compliance and enhancing quality management.
- Collaborated with engineering on all new products, services, and quality designs.
- Directed lighting inspectors and managed quality claims to uphold product standards and customer satisfaction.
- Effectively interfaced with customers and quality.
- Successfully brought Zumtobel’s PPM from 52,000 to 3,400 in three years.
- Set the gold standard for Quality at Zumtobel U.S., and Zumtobel Global.
Director Quality Assurance
ESPEY MFG. & ELECTRONICS CORP.
Saratoga Springs
01.2012 - 01.2013
- Managed quality assurance processes to enhance product quality and ensure regulatory compliance.
- Directed quality engineers and oversaw precision machine and fabrication inspection, final inspection, incoming inspection, calibration, and gauging control to ensure compliance with standards.
- Oversaw all ISO procedures resulting in ISO 9001: 2008 Certification.
- Collaborated with customers on quality assurance programs to enhance customer satisfaction and address quality concerns.
- Acted as the main point of contact for customer quality inquiries.
- Worked with all off-site vendors to meet customer demands.
Manager Quality Assurance, MRB, Quality Engineering, Calibration, Gauging and Final Inspection
Arkwin Industries
Westbury
01.2005 - 01.2011
- Reviewed and analyzed effectiveness of Material Review Board corrective action plans to drive quality improvements.
- Ensured adherence to defined repeatable processes and conducted reviews to ensure that work orders conformed to FAA standards.
- Oversaw functional organization and product quality, conducting audits of processes through self-inspection to maintain compliance.
- Collaborated with DCMA on programs to ensure customer satisfaction and coordinated with off-site vendors to meet customer demands.
- Conceptualized, created, and implemented a self-inspection system that involved personnel inspecting and validating the results of work, which allowed them to monitor and control their processes, and correct problems regarding the quality of their product.
- Composed audit checklists to meet the requirements of the applicable Quality Management System (ISO 9001, AS 9100 Rev. C and 9200B Advanced Quality Plan, etc.).
- Conceived and launched the Delegated Certified Supplier Program (DCSP) that increased revenue by over $2.5 million dollars.
Manager Quality Audits and Quality Assurance
Northrop Grumman Aircraft
El Segundo
01.1985 - 01.2005
- Managed all aspects of quality on commercial aircraft program.
- Led a team of inspectors to maintain quality assurance standards.
- Oversaw the process and system audits of Air Combat Systems, quality systems, and program quality systems.
- Developed and managed audit schedules in collaboration with senior management to ensure timely compliance and quality oversight.
- Coordinated with the DCMA on all programs to assure customer satisfaction.
- Composed audit checklists aligned with Quality Management System requirements (ISO 9001, AS 9100, 9200B Advanced Quality Plan) to facilitate thorough and effective audits.
- Executed conformity assessments to ensure compliance with regulatory standards.
- Collaborated with quality engineering, planning, and manufacturing engineering ensuring aspects of drawing, hardware, and planning conformed to customer requirements.
- Conducted comprehensive inspections to verify compliance with specifications.
- Inspector on F-18 C/D, E/F and worked within an IPT environment to resolve quality issues on pre-production aircraft.
- Oversaw operations in metal processing center, implementing processes that supported quality assurance standards.
Education
B.S.E - Structural Engineering
University of Santa Barbara
01-1998
M.B.A. - Business Management
Bridgewater University
01-1994
B.A. - Business Management
Bridgewater University
01-1991
Skills
- Quality assurance
- Quality systems
- Six Sigma Black Belt
- Process improvement
- Root cause analysis
- Operations management
- Project management expertise
- Team leadership
- Materials science
- Customer service excellence
Certification
- Lean Management Certification, 2009
- Certificate in Project Management, 2003
- Six Sigma Black Belt Certification, 2000
- Six Sigma Green Belt Certification, 2000
- Certificate in Geometric Dimensions & Tolerances, 1993
Timeline
Quality Manager
E-ONE
01.2023 - Current
Quality Manager
ZUMTOBEL LIGHTING, INC.
01.2014 - 01.2017
Director Quality Assurance
ESPEY MFG. & ELECTRONICS CORP.
01.2012 - 01.2013
Quality Management Consultant
AFAK Solutions, LLC
01.2008 - Current
Manager Quality Assurance, MRB, Quality Engineering, Calibration, Gauging and Final Inspection
Arkwin Industries
01.2005 - 01.2011
Manager Quality Audits and Quality Assurance
Northrop Grumman Aircraft
01.1985 - 01.2005
B.S.E - Structural Engineering
University of Santa Barbara
M.B.A. - Business Management
Bridgewater University
B.A. - Business Management
Bridgewater University