Frank Foran
Bonsall,CA
Summary
Passionate and results-driven animal welfare professional with a combined 14 years of diverse experience in shelter and field operations.
Adept at strategic planning, and community engagement to support the shelter's mission. Proven ability to develop and implement programs that enhance animal welfare while maximizing operational efficiency. Committed to creating a safe and nurturing environment for both animals and staff members. Strong leadership, communication, and interpersonal skills with a deep dedication to the well-being of animals and the community.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chief of Animal Services Operations
Orange County Animal Care
12.2022 - Current
- Plans, organizes, and oversees operations in Animal Control Services, including licensing, shelter services, field services, and animal behavior. Manages staff, resources, and programs to ensure effective enforcement of ordinances and implementation of policies.
- Provides technical assistance to division management, identifies issues, and recommends policies and procedures. Develops and implements programs within the area of responsibility.
- Manages staff selection, training, and performance evaluation. Coordinates work assignments to ensure efficient resource utilization.
- Cultivates community relations by consulting with officials, responding to inquiries, and representing the division at public events. Prepares reports, oversees record-keeping, and may assist in budget preparation.
- Communicates effectively with the public and organizational personnel. Handles stressful situations and acts as a liaison to resolve conflicts.
- Supervises a large group of individuals through subordinate supervisors. Analyzes information, makes decisions, and presents recommendations in oral and written formats.
- Collaborates with animal control, law enforcement, community groups, and private organizations to promote animal care, protection, and control.
Animal Services Supervisor
San Diego Humane Society
02.2022 - 11.2022
- Ensures the highest quality care and husbandry for society animals, including handling, medical evaluation, and exercise. Responsible for handling wildlife for rehabilitation or humane euthanasia.
- Oversees the relinquishment/intake program, ensuring owner needs are met and adherence to admissions policies. Monitors pet health and behavior, reporting concerns to relevant departments.
- Assists in hiring, training, and evaluating Animal Caregivers and Admissions Counselors. Trains new staff, ensures performance standards are met, and fills in for absences or busy periods.
- Facilitates training classes and demonstrations for Animal Care staff. Coordinates staff scheduling and program commitments.
- Adheres to and assists in developing current policies and procedures. Assists in reporting animal statistics and data entry.
- Participates in euthanasia process according to policy and maintains certification as a euthanasia technician. Processes euthanasia requests in absence of Animal Services Manager.
- Leads regular meetings for Animal Caregivers and Admission Counselors. Acts as liaison with other departments and resolves customer grievances.
- Provides accurate information to the public and ensures professional staff behavior. Assists with adoptions, guest relations, and special events as required.
- Reviews and approves employee time cards using iSolved.
Animal Control Officer
Rutherford County Pet Adoption and Welfare Services
04.2021 - 01.2022
- Enforces animal control ordinances, laws, and regulations, taking corrective actions and issuing warnings, citations, and summonses as necessary.
- Responds to and investigates various animal issues, including bites, cruelty/abuse, stray animals, barking dogs, and wildlife concerns.
- Prepares samples and reports for labs, follows up on cases, and patrols to locate and pick up stray or injured animals.
- Handles and transports animals, checks for licenses and signs of illness, and maintains cleanliness in animal facilities.
- Performs euthanasia, administers vaccinations and medications, and prepares laboratory specimens for testing.
- Provides training and assistance to coworkers and operates equipment associated with animal control activities.
- Completes forms, reports, and documentation related to animal control duties and assists with office tasks.
- Communicates with various stakeholders to coordinate work activities and resolve issues.
- Provides public education on animal control issues and presents to schools and community organizations.
- Operates county vehicles and heavy machinery as required.
Animal Control Officer
Montgomery County Animal Care and Control
01.2017 - 02.2021
- Patrols designated areas and responds to calls to enforce animal control laws and ordinances.
- Investigates animal-related complaints, gathers information tactfully, and resolves issues.
- Maintains community relationships by educating the public on responsible pet ownership and animal safety.
- Ensures compliance with federal, state, county, and city laws and ordinances.
- Manages rabies vaccinations and bite quarantines, checks homes for animal violations, and testifies in court.
- Traps and prepares rabies specimens for testing, impounds and disposes of animals as necessary, and euthanizes sick or homeless animals.
- Handles specialized equipment safely and effectively, and cares for animals in the shelter.
- Facilitates adoptions and records intake information accurately.
- Collaborates with other law enforcement and government agencies.
- Performs additional duties as assigned, such as janitorial work, inventory management, and supporting shelter operations.
Animal Services Supervisor
San Diego Humane Society
02.2015 - 10.2016
- Ensures high-quality care and husbandry for society animals, including handling, treatments, and exercise.
- Handles and evaluates wildlife for rehabilitation or humane euthanasia.
- Oversees relinquishment/intake program, ensuring owner needs are met and adherence to policies.
- Monitors pet health and behavior, communicates concerns to relevant departments.
- Assists in hiring, training, and evaluating Animal Caregivers and Admissions Counselors.
- Trains new staff and ensures performance standards are met.
- Performs daily duties of Animal Caregivers and Admissions Counselors as needed.
- Facilitates approved training classes and skills demonstrations.
- Schedules staff and adheres to policies and procedures.
- Assists with reporting animal statistics and data entry.
- Participates in behavior assessment program and euthanasia process.
- Maintains certification as a euthanasia technician.
- Leads regular meetings for staff and liaises with other departments.
- Provides accurate information to the public and resolves grievances.
- Assists with adoptions, guest relations, and special events.
- Reviews and approves employee time cards using NovaTime.
Animal Caregiver
San Diego Humane Society
03.2012 - 02.2015
- Complete daily cleaning routines, maintain assigned areas in a clean, organized, professional manner
- Provide kennel enrichment, train, and socialize animals
- Assist as needed to restrain incoming animals for blood draw or vaccination/examination
- Handling and husbandry of a wide variety of animals (domestic and wildlife)
- Dog to dog introductions for the purpose of housing and creating space
- Dog to dog introductions for the purpose of behavioral assessment
- Provide general information to SDHS guests, including adoption, relinquishment, medical/behavioral exam, and euthanasia
- Data entry using Shelter Buddy software.
Skills
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Attention to Detail
- Time Management
- Critical Thinking
- Excellent Communication
- Decision-Making
- Problem Resolution
- Relationship Building
- Organizational Structuring
Certification
- Animal Shelter Behavioral Management Certificate
- Certified National Animal Cruelty Investigator
- National Animal Control Humane Officer Training
- Euthanasia by Injection - certified in California and Tennessee
- Chemical Immobilization Training
Timeline
Chief of Animal Services Operations
Orange County Animal Care
12.2022 - Current
Animal Services Supervisor
San Diego Humane Society
02.2022 - 11.2022
Animal Control Officer
Rutherford County Pet Adoption and Welfare Services
04.2021 - 01.2022
Animal Control Officer
Montgomery County Animal Care and Control
01.2017 - 02.2021
Animal Services Supervisor
San Diego Humane Society
02.2015 - 10.2016
Animal Caregiver
San Diego Humane Society
03.2012 - 02.2015
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