Frank Garcia
Hamilton,NJ
Summary
Accomplished Chief Revenue Officer at US Roofing & Siding Inc., I leveraged sales technology and inspirational leadership to close $100k+ contracts, significantly boost profitability, and forge enduring client relationships. My approach combines innovative management with a knack for team building, driving unparalleled revenue growth and operational excellence. Known for adaptability in fast-paced environments and delivering consistent results. Proficient in sales management, customer relationship building.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chief Revenue Officer
US Roofing & Siding Inc.
07.2022 - Current
- Successfully negotiated favorable contract terms with major clients, enhancing profitability margins for the company (I have closed $100k + commercial contracts).
- Drove operational excellence at every stage of sales funnel and buyer journey and developed innovative strategies to sell to existing partners and consumers.
- Cultivated strong relationships with clients, resulting in long-term contracts and valuable referrals.
- Collaborated closely with marketing teams to develop targeted campaigns that drove lead generation efforts.
- Reduced churn rate significantly by implementing proactive account management practices focused on customer success.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Inside Sales Representative
Kris Weaver Real Estate Team
03.2018 - 05.2022
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Used CRM software to maintain detailed contact logs and account records.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Sales Manager
GOS
01.2000 - 03.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Education
ESL Teacher - Foreign Languages Education
Universidad Centro Americana
Managua, NIBBA - Business Administration
Universidad San Jose
San Jose, CRBachelor in Theology - Religious Education
UNELA
San Jose, CRSkills
- Sales technology
- Data-driven decision-making
- Product positioning
- Competitive intelligence
- Inspirational leadership
- Innovation management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Approachable leader
- Team building
Accomplishments
- Achieved higher sales by introducing financing options for our customers.
- Supervised team of 100 staff members.
Certification
- Senior Professional in Human Resources (SPHR) - HR Certification Institute San Jose, Costa Rica.
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
English
Native or Bilingual
French
Elementary
Interests
- Reading
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Offering time and support to shelters for the homeless, women, and animals
- Horseback Riding
- Martial Arts
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Music
Timeline
Chief Revenue Officer
US Roofing & Siding Inc.
07.2022 - Current
Inside Sales Representative
Kris Weaver Real Estate Team
03.2018 - 05.2022
Sales Manager
GOS
01.2000 - 03.2018
ESL Teacher - Foreign Languages Education
Universidad Centro Americana
BBA - Business Administration
Universidad San Jose
Bachelor in Theology - Religious Education
UNELA
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