Summary
Overview
Work History
Education
Skills
Timeline
Generic

FRANK GONZALEZ

San Tan Valley,AZ

Summary

Accomplished Onsite Field Tech with a proven track record at Securus Technologies, excelling in system diagnostics and fostering teamwork. Expert in equipment installation and educating users, significantly enhancing operational efficiency. Demonstrated ability to lead and innovate in high-pressure environments, with a commitment to excellence and continuous skill improvement. Competent Telecommunications Technician bringing 15 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.

Overview

15
15
years of professional experience

Work History

Onsite Field Tech

Securus Technologies
06.2012 - Current

Onsite Tech for Pinal County Jail. Maintained and repairs telecommunication equipment, associated computers, tablets, networking , and electronic equipment. Providing both technical and administrative duties. Essential duties also to include collaborating with other staff members to coordinate tablet usage schedules. Trained incarcerated individuals on how to use tablets effectively and responsibly. Responsible for maintaining inventory of various electronic equipment. Repairs/installs phones, kiosks, video terminals and other required equipment within correctional facilities.

Onsite Technician

PCS/GTL
04.2009 - 06.2012

Onsite Tech for Pinal County Jail. Provided technical and administrative services. Provided installation assistance, training on inmate telephony systems and services on as-is needed bases. Includes PIN/PAN, blocks/unblocks customer reporting, burning recordings to CD/DVD per subpoena and testifying in court when required.

Education

GED -

Lawndale High School
Lawndale, CA
12.1980

Tactical Microwave/Satellite Systems

US ARMY Communications
Fort Gordon GA
1979

Skills

  • System diagnostics
  • Equipment Installation
  • Hardware upgrades
  • Software Updates

Timeline

Onsite Field Tech

Securus Technologies
06.2012 - Current

Onsite Technician

PCS/GTL
04.2009 - 06.2012

GED -

Lawndale High School

Tactical Microwave/Satellite Systems

US ARMY Communications
FRANK GONZALEZ