Accomplished Onsite Field Tech with a proven track record at Securus Technologies, excelling in system diagnostics and fostering teamwork. Expert in equipment installation and educating users, significantly enhancing operational efficiency. Demonstrated ability to lead and innovate in high-pressure environments, with a commitment to excellence and continuous skill improvement. Competent Telecommunications Technician bringing 15 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Onsite Tech for Pinal County Jail. Maintained and repairs telecommunication equipment, associated computers, tablets, networking , and electronic equipment. Providing both technical and administrative duties. Essential duties also to include collaborating with other staff members to coordinate tablet usage schedules. Trained incarcerated individuals on how to use tablets effectively and responsibly. Responsible for maintaining inventory of various electronic equipment. Repairs/installs phones, kiosks, video terminals and other required equipment within correctional facilities.
Onsite Tech for Pinal County Jail. Provided technical and administrative services. Provided installation assistance, training on inmate telephony systems and services on as-is needed bases. Includes PIN/PAN, blocks/unblocks customer reporting, burning recordings to CD/DVD per subpoena and testifying in court when required.