FRANK 'RAY' GOODSON
Smithfield,NC
Summary
Knowledgeable Lead Operator with proven track record in overseeing operations and ensuring optimal workflow efficiency. Successfully implemented process improvements that enhanced productivity and compliance. Demonstrated leadership and problem-solving abilities in high-pressure environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Operator
Pactiv Evergreen
07.2023 - Current
- Promoted twice during my tenure. Started as a Production Associate in July 2023, then Assistant Operator in November 2023, and most recently promoted to Senior Operator in February 2024.
- Led a team of operators, delegating tasks effectively and fostering a collaborative work environment.
- Reduced downtime for equipment maintenance by conducting regular inspections and proactive repairs.
- Maintained accurate records of production data and generated reports for management review on a regular basis.
- Optimized workflow by cross-training operators on multiple machines, allowing for increased flexibility in personnel assignments as needed.
- Supported company growth by consistently meeting or exceeding production targets and contributing to a positive work environment for all team members.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
Machine Operator
Pactiv Evergreen
10.2022 - 06.2023
- Operated roll wrapper consisting of 5ft to 8ft rolls weighing between 2500 to 7500 pounds
- Waynesville plant closure required me to transfer to Raleigh, NC
Floor Clerk
Hometown Hardware
07.2021 - 08.2022
- Sold merchandise, such as furniture, tools, appliances, or apparel to customers
- Improved inventory management by conducting regular stock audits and maintaining accurate records
- Operated equipment such as pallet jacks and hand trucks to move merchandise from storage to the sales floor
Customer Care Representative (CCR)
Haywood Builders Supply Co
03.2015 - 07.2021
- Assisted customers by sharing product knowledge in order for them to make an informed purchase
- Maintained open communication with customers during their purchasing and delivery processes
- Addressed and resolved general customer complaints
Animal Cruelty Investigator
Haywood County Animal Services
07.2012 - 03.2015
- Enforced the laws and statutes set forth by the state of North Carolina and Haywood County pertaining to the welfare and upkeep of domestic and livestock animals in my jurisdiction
Finance Manager/Sales
Ghost Town Harley-Davidson
02.2008 - 11.2009
- Introduced product (Motorcycles) to clients and help them based on wants and needs to make purchase
- Qualify and secure funding/insurance of purchase as well as other services offered by Harley-Davidson
- Unload, inspect and inventoried all new and trade in inventory
Entangler Operator
Jacob Holm Industries
03.2005 - 03.2006
- I was operator on Hydro-Entangler( machine that uses water under high pressure to make patterns into non-woven material)
- Forklift operator, unloaded cores loaded and unloaded
Machine Operator
Wilsonart International
03.1998 - 03.2005
- Operated and maintained all aspects of Hydro-Entangler and Winder in non-woven fiber process
- Assisted in compiling and writing work instructions and safety procedures
- Mastered three separate machines in less than twelve months
Education
High School Diploma -
Interlachen High School
Interlachen, FLSkills
- Machinery Operation Expertise
- Clear Communication Proficiency
- Machinery Maintenance
- Process Optimization
Additional Work History Available Upon Request
-
Certification
- Forklift Safety and Inspector Certification - Occupational Safety and Health Administration (OSHA).
- Electric Pallet Jack Certification
- Quality Control Certification
Accomplishments
- Holds the highest production quota in one shift since the installment of new machinery in September 2024
- Employee Retention Team Member
Timeline
Senior Operator
Pactiv Evergreen
07.2023 - Current
Machine Operator
Pactiv Evergreen
10.2022 - 06.2023
Floor Clerk
Hometown Hardware
07.2021 - 08.2022
Customer Care Representative (CCR)
Haywood Builders Supply Co
03.2015 - 07.2021
Animal Cruelty Investigator
Haywood County Animal Services
07.2012 - 03.2015
Finance Manager/Sales
Ghost Town Harley-Davidson
02.2008 - 11.2009
Entangler Operator
Jacob Holm Industries
03.2005 - 03.2006
Machine Operator
Wilsonart International
03.1998 - 03.2005
- Forklift Safety and Inspector Certification - Occupational Safety and Health Administration (OSHA).
- Electric Pallet Jack Certification
- Quality Control Certification
High School Diploma -
Interlachen High School
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