Frank Gray
Ripon,CA
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
Work History
Cashier
Pilot Flying J Travel Center
Ripon, CA
11.2022 - Current
- Process customer transactions accurately and efficiently.
- Maintain clean and organized checkout area to enhance customer experience.
- Assist customers with product inquiries and provide exceptional service.
- Handle cash register operations and manage payment processing.
- Learn company policies and procedures to adhere to operational standards.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Associate / Stocking Crew Member
Tractor Supply Company
Ripon, CA
02.2021 - 06.2022
- Stocked horse feed, pet food, clothing, and pallets in the warehouse.
- Completed deliveries for safes, fencing, and other farming equipment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with completing online sales and pick-up orders
Fencing
Knight Fencing
Modesto, CA
10.2020 - 01.2021
- Built 8 foot fencing and dug holes for fence posts.
- Cleaned and transported building materials
- Assisted with inventory and sales.
- Poured concrete and did refurbishing/restoration work.
- Assisted clients in selecting appropriate fencing materials for their properties, considering factors such as aesthetics, durability, and cost.
Electronics Sales Associate
Target
Modesto, CA
02.2019 - 03.2020
- Assisted customers in selecting electronic products that meet their needs and preferences.
- Demonstrated product features and functionalities to enhance customer understanding and satisfaction.
- Maintained up-to-date knowledge of industry trends, new technologies, and competitor offerings.
- Managed inventory levels to ensure availability of popular items while minimizing excess stock.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
Host
Squeeze Inn
Modesto, CA
07.2018 - 11.2018
- Greeted and seated guests efficiently, ensuring a positive dining experience.
- Managed reservations and waitlists using restaurant management software.
- Coordinated with kitchen staff to streamline food service during peak hours.
- Assisted in training new hosts on customer service protocols and seating procedures.
- Monitored dining area for cleanliness and organized table settings as needed.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Papa Murphy's
Papa Murphy's
Modesto, CA
08.2017 - 06.2018
- Made pizzas and took orders over the phone.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Janitor duties and dishwashing
Education
High School Diploma -
Fred C. Beyer High School
Modesto, CASkills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Conflict resolution
- Staff training
- POS systems
- Attention to detail
Timeline
Cashier
Pilot Flying J Travel Center
11.2022 - Current
Sales Associate / Stocking Crew Member
Tractor Supply Company
02.2021 - 06.2022
Fencing
Knight Fencing
10.2020 - 01.2021
Electronics Sales Associate
Target
02.2019 - 03.2020
Host
Squeeze Inn
07.2018 - 11.2018
Papa Murphy's
Papa Murphy's
08.2017 - 06.2018
High School Diploma -
Fred C. Beyer High School