To seek and maintain full-time management position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Delivery Driver
DoorDash/Uber Eats
Bayville, New Jersey
11.2020 - Current
Completed on-time deliveries by choosing best and most efficient routes. Managed between 20-25 deliveries per day.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Owner/Operations Manager
Outstanding Cleanouts LLC
Bayville, New Jersey
09.2016 - 09.2020
Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Performed Junk Removal and household debris Removal. Cleanup construction sites and disposed of everything in a responsible according to state guidelines.
Offered strong customer service skills, keeping customers satisfied and increased sales by a steady margin each year in business.
Performed all company functions, including marketing and project management, in developing new ideas, initiatives, products and services.
Executed company policies, procedures, and safety standards up to state specifications to ensure the proper cleanliness and safety of the office and equipment and job locations.
Maintained all business aspects and standards the state of New Jersey required to receive a A-901 License.
Managed all operations: office management, sales, billing, phone calls, emails, marketing, websites, credit card processing, Truck/Trailer driver, up to date licenses and insurances.
Truck Driver/Foreman/Office Manager
AAA Clean Up LLC
Bayville, New Jersey
01.2008 - 04.2016
Managed office operations while scheduling appointments for day-day workload.
Offered strong customer service skills and established healthy and growing relationships between myself, customers and contractors while keeping everyone satisfied at every job location.
Performed all pricing and measurements at each job location while overlooking small groups of co-workers.
Completed multiple types of removal jobs throughout the state of New Jersey. Jobs such as debris removal, construction sites, basic household junk and performed estate sale cleanouts.
Obtained all DOT medical card qualifications for driving a non-CDL 10,00lbs or above truck/trailer.
Security Guard
Tiffany & Co, High End Security
Atlantic City, New Jersey
02.2007 - 08.2007
Guarded and protected customers, employees and millions of dollars in merchandise within store and on occasion at certain events
Dealt with store management and other team members of security in solving in house sensitive material and personal information
Observed and identified any potential dangers, while making critical decisions when necessary
Stood guard in store and handled confidential information in a secure manner
Owned and operated a small business since 2016
Easy going and willing to learn
Extremely responsible and dependable individual
Management skills in dealing with cliental and workers.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Secured personal and company goods against robbery, vandalism and illegal entry.
Monitored employee activities, confirming compliance with security regulations.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas including where millions of dollars in jewelry while on display.
Education
Bachelor of Arts of Criminal Justice - Criminal Justice
Richard Stockton College of New Jersey (Stockton University)
01.2004
Skills
Owner Operator
Dependability and Honesty
Management Skills
Negotiation
Non CDL truck/trailer driver
Price Estimation
Valid Driver's License
Time Management and Efficiency
Verbal and Written Communication
Timeline
Delivery Driver
DoorDash/Uber Eats
11.2020 - Current
Owner/Operations Manager
Outstanding Cleanouts LLC
09.2016 - 09.2020
Truck Driver/Foreman/Office Manager
AAA Clean Up LLC
01.2008 - 04.2016
Security Guard
Tiffany & Co, High End Security
02.2007 - 08.2007
Bachelor of Arts of Criminal Justice - Criminal Justice
Richard Stockton College of New Jersey (Stockton University)