Frank Jefferson
Fort Worth ,Texas
Summary
Dynamic and dedicated professional with a strong work ethic and a proven track record at BJs Restaurants Inc. Skilled in fostering team growth and managing bar inventory, while thriving in fast-paced environments. Adept at providing personalized guest experiences and anticipating needs, ensuring exceptional service and satisfaction.
Overview
14
14
years of professional experience
Work History
Server
H3 Ranch
Fort Worth, TX
07.2021 - Current
- Provided excellent customer service by engaging meaningfully with guests.
- Ensured all orders are taken and entered in a timely manner.
- Anticipated guests needs, ensuring they have what they need before they realize they need it.
- Used knowledge of the local history to enhance the experience for both locals and tourists.
Senior Manager
Bjs Restaurants Inc
Fort Worth, TX
07.2019 - 02.2021
- Responsible for weekly bar inventory and orders.
- Built efficient schedules by using information on local events and prior year sales.
- Fostered team member growth by providing an environment conducive to learning.
- Oversaw the training team and programs to help build a strong productive team.
- Ensured all POS systems were in order by trouble shooting as needed.
- Saved money on contractors by fixing issues with chairs, booths, etc. as needed.
Server
Bjs Restaurants Inc
Oklahoma City, OK
03.2012 - 04.2019
- Provided guests with personalized recommendations to ensure perfect service.
- Ensured all orders are rang in and brought out correctly.
- Helped brew the in-house rootbeer and cleaned the keg lines.
- Anticipated guests need so they had what wanted before they needed to ask.
Education
High School Diploma -
Mustang High School
Mustang, OKSkills
- Strong work ethic
- Quick learner
- Thrive in fast paced environments
- Team player
- Woodworking
Work History
01-2021
Timeline
Server
H3 Ranch
07.2021 - Current
Senior Manager
Bjs Restaurants Inc
07.2019 - 02.2021
Server
Bjs Restaurants Inc
03.2012 - 04.2019
High School Diploma -
Mustang High School