Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frank Jones

Spring,TX

Summary

Dynamic and reliable professional with extensive experience at Entergy, excelling in traffic management and safety compliance. Proven ability to lead teams and enhance work zone safety, ensuring efficient operations. Strong communication skills and critical thinking enable effective incident management and problem resolution, contributing to a safer environment for both workers and the public.

Overview

8
8
years of professional experience

Work History

Traffic Control Flagger

Entergy
Pasadena, Texas
05.2025 - Current
  • Directed traffic flow to ensure safety around Entergy work sites.
  • Set up and maintained traffic control devices for project operations.
  • Communicated with team members to coordinate safe work zones effectively.
  • Monitored road conditions and adjusted traffic patterns as needed.
  • Ensured compliance with local regulations during construction activities.
  • Assisted in training new flaggers on safety protocols and procedures.
  • Responded promptly to emergencies and rerouted traffic accordingly.
  • Collaborated with law enforcement for optimal site management and safety.
  • Assisted with the setup of cones, barricades, and other traffic control devices.
  • Operated two-way radios to communicate with co-workers or supervisor regarding changes in traffic patterns or potential hazards.
  • Placed warning and detour signs to alert drivers of alternate routes and dangerous driving areas.
  • Collaborated with other flaggers by using hand-held radios to disseminate traffic and safety information.
  • Directed traffic away from hazardous areas, using signs and hand signals.
  • Maintained a high level of visibility by wearing reflective clothing at all times while on duty.
  • Displayed excellent customer service skills when interacting with members of the public who were affected by road closures or delays due to construction projects.
  • Performed manual labor tasks such as lifting barricades and setting up cones, when necessary.
  • Adhered strictly to safety protocols established by the employer while performing duties as a Traffic Control Flagger.
  • Informed motorists about road closures, detours, and alternate routes.
  • Assisted construction crews by removing debris, waste and hazardous materials to improve safety and road conditions.
  • Coordinated with utility crews to minimize disruption of services during maintenance operations.
  • Ensured that drivers followed all safety regulations while operating in construction zones.
  • Utilized hand signals and positioned direction signs to guide traffic around hazardous or construction sites.
  • Attended regular safety meetings hosted by supervisors or company representatives.
  • Discussed traffic routing plans, locations and control points with supervisors.
  • Communicated with supervisors regarding changes in traffic patterns and and or potential hazards.
  • Coordinated two-way traffic on single lane roads by placing markers and cones.
  • Observed all applicable laws concerning speed limits, parking restrictions, and other regulations pertaining to the operation of motor vehicles.
  • Responded quickly to inquiries from motorists regarding directions or other information related to their travels.
  • Kept track of work hours for payroll purposes and reported any overtime worked promptly.
  • Provided assistance to emergency responders as needed during incidents involving motor vehicle collisions or other emergencies.
  • Assisted drivers with directions and routes and recorded license plates of negligent drivers.
  • Conducted daily inspections on equipment used in traffic control operations.
  • Alerted nearby residents of upcoming work activities through door-to-door canvassing efforts.
  • Reported any suspicious activity to law enforcement personnel immediately.
  • Checked for proper identification from contractors and workers entering construction sites.
  • Communicated with drivers, providing clear directions to detour routes.
  • Alerted job site workers when approaching vehicles failed to heed to road warnings and signage, which prevented serious injuries and accidents.
  • Corresponded with law enforcement to notify of traffic violators and provide license plate numbers.
  • Wore protective and reflective gear regularly.
  • Directed pedestrians across busy street, remaining attentive to traffic and light changes.
  • Collaborated with team members to verify proper coverage at assigned intersections.
  • Guided traffic at street and railroad crossings, school zones and construction sites.
  • Learned locations and purpose of street traffic signs within assigned patrol areas.
  • Monitored traffic flow to ensure student safety while crossing.
  • Drafted reports detailing daily traffic, infractions and data.
  • Provided detailed instructions to children regarding street crossing safety.
  • Communicated traffic and crossing rules to students and community members.
  • Held up traffic flow to help students, guardians and pedestrians easily cross street.
  • Monitored school grounds and reported suspicious activity.
  • Cultivated effective relationships with pedestrians by utilizing active listening and dynamic interpersonal skills.
  • Monitored traffic flow to foster and control safe gaps for pedestrian crossing.

Asset Protection Associate

Walmart
Conroe, Texas
03.2023 - 05.2025
  • Monitored store premises to prevent theft and protect assets.
  • Conducted regular audits of merchandise and inventory for discrepancies.
  • Collaborated with law enforcement on security-related incidents and investigations.
  • Implemented loss prevention strategies to enhance overall store security.
  • Trained new staff on safety protocols and asset protection procedures.
  • Prepared detailed reports of incidents for management review and follow-up.
  • Utilized surveillance systems to detect suspicious behavior in real-time.
  • Maintained safety and security of premises, visitors and employees.
  • Engaged with customers to promote a safe shopping environment and deter theft.
  • Identified potential shoplifters and alerted management.
  • Monitored CCTV surveillance to detect suspicious activity.
  • Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
  • Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
  • Responded promptly to all alarms activated within the store.
  • Provided assistance in the training of new hires on asset protection procedures.
  • Identified shoplifters and apprehended perpetrators according to company policies.
  • Executed safety protocols to protect the store's assets.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Partnered with store managers on basis to conduct loss investigations.
  • Assisted customers with product information and inquiries.
  • Reported any suspicious activities immediately upon discovery.
  • Analyzed data from various sources such as CCTV footage and POS systems, in order to identify patterns of criminal activity.
  • Maintained store compliance with physical security schematics to protect assets.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.
  • Implemented preventative measures such as signage or employee training sessions aimed at deterring theft or fraud.
  • Conducted investigations related to inventory discrepancies and shrinkage control.
  • Developed strategies for reducing shrinkage while increasing sales performance.
  • Participated in weekly meetings with management teams to discuss loss prevention topics.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Established relationships with local law enforcement agencies as needed.
  • Created an effective plan for loss prevention initiatives.
  • Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Inspected merchandise for damages or defects prior to stocking shelves.
  • Performed daily audits of cash registers and ensured accuracy of transactions.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Conducted background checks on potential employees as part of the hiring process.
  • Coordinated with store management to address and resolve security issues.
  • Enforced access controls and security protocols for employees and visitors.
  • Maintained detailed logs of all security-related incidents and actions taken to resolve them.
  • Monitored surveillance equipment to identify and address potential theft or security breaches.
  • Utilized loss prevention software to track inventory and identify discrepancies.
  • Maintained confidentiality of sensitive information.
  • Collaborated with law enforcement agencies in cases of criminal activity within the establishment.
  • Conducted physical security checks of premises to ensure compliance with safety standards.
  • Assisted in the development of new security measures based on analysis of incident trends.
  • Provided exceptional customer service while maintaining a focus on loss prevention.
  • Advised management on security vulnerabilities and recommended improvements.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Maintained high levels of alertness throughout shifts.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Prepared detailed incident reports following any theft or attempted theft.
  • Managed inventory levels and organized stock in designated areas.
  • Operated warehouse equipment to facilitate efficient material handling.
  • Assisted team members with daily tasks and workflow improvements.
  • Ensured adherence to safety protocols during all operational activities.
  • Conducted quality checks on incoming and outgoing merchandise.
  • Maintained clean and organized workspaces to promote efficiency.
  • Collaborated with colleagues to optimize shipping and receiving processes.
  • Trained new associates on operational procedures and equipment use.
  • Staged merchandise for easy movement to storage locations or straight to sales floor for restocking.
  • Assisted customers with locating items on sales floor and in backroom storage areas.
  • Replenished merchandise displays when needed according to company guidelines.
  • Helped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading time.
  • Followed pick sheets to pull merchandise for restocking on sales floor.
  • Assisted in training new associates on customer service protocols and operational procedures.
  • Organized back-room stock shelves according to company policies and procedures.
  • Collaborated with team members to divide workloads and meet established objectives.
  • Built relationships with customers to provide personalized service based on individual needs.
  • Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.
  • Demonstrated an understanding of all products offered in the store in order to answer customer questions.
  • Maintained a neat and organized work area while adhering to safety standards.
  • Provided feedback to management on customer needs, complaints, and other related issues.
  • Recovered products from multiple departments and returned to correct sales floor locations.
  • Monitored stock levels and communicated with vendors to ensure availability of merchandise.
  • Inspected shipments received from vendors for quality control purposes prior to stocking shelves.
  • Consistently met or exceeded established sales goals by providing exceptional customer service.
  • Recognized opportunities for improvement in processes or procedures related to job duties.
  • Received and processed orders for customers, ensuring accuracy of order information and inventory levels.
  • Assisted in maintaining a clean store environment through dusting shelves and vacuuming floors.
  • Identified and reported warehouse hazards or quickly resolved with minor supervision.
  • Followed up with customers after purchase was made via phone or email regarding satisfaction level.
  • Utilized problem solving techniques when resolving customer complaints or issues in a timely manner.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Compared merchandise invoices to items actually received.
  • Placed products on conveyors for final wrapping and shipment.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Stamped price tags on merchandise, referring to official price lists.
  • Issued supplies, materials and products to team members based on information from requisitions.

Warehouse Associate / Craft Helper

Turner Industries
10.2023 - 10.2024
  • Managed daily operations of the project manager’s warehouse with precision and reliability
  • Loaded/unloaded trucks and checked in materials from multiple vendors
  • Coordinated with foremen and craftsmen to distribute job-critical materials across the site
  • Tracked inventory and verified paperwork to resolve any material discrepancies
  • Performed computer-based tasks as needed, including data entry and inventory tracking
  • Maintained stamina and focus during long shifts in a demanding industrial environment
  • Consistently followed PPE and safety protocols to protect self and coworkers
  • Assisted pipefitters and ironworkers with tools, materials, and general labor tasks
  • Operated forklifts with 1 year of hands-on experience in loading, unloading, and material transport

Cashier

Walmart
Spring, Texas
07.2022 - 03.2023
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained clean and organized checkout area for a positive shopping experience.
  • Handled cash, credit, and gift card transactions accurately.
  • Collaborated with team members to ensure smooth store operations.
  • Managed returns and exchanges following company policies effectively.
  • Stocked merchandise on shelves and organized displays as needed.
  • Engaged in training new cashiers on checkout procedures and customer service standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Offered customers carry-out service at completion of transaction.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Supervised daily cashier operations and ensured compliance with company policies.
  • Trained new cashiers on register procedures and customer service standards.
  • Assisted in managing cash flow and balancing registers at shift end.
  • Resolved customer inquiries and issues promptly to enhance satisfaction.
  • Coordinated team schedules to optimize coverage during peak hours.
  • Monitored inventory levels and reported discrepancies to management.
  • Implemented new procedures to streamline checkout processes for efficiency.
  • Collaborated with management on staff performance evaluations and feedback sessions.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Developed strong working relationships with team members to foster collaboration.
  • Processed refunds and exchanges according to company policy.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Ensured compliance with all safety regulations while performing tasks.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Processed payments promptly for customers to exceed productivity standards.
  • Monitored cashier performance, providing feedback as needed.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Analyzed sales data reports to identify trends in customer buying habits.
  • Identified discrepancies between actual sales figures and expected totals.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Continually evaluated processes for improvement opportunities and implemented changes accordingly.
  • Completed paperwork related to personnel actions including hiring, terminations, transfers.
  • Managed scheduling, payroll, and time off requests for team members.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Tire Technician

Discount Tire
Huntsville, Texas
04.2021 - 09.2021
  • Inspected tires for wear, damage, and proper inflation.
  • Mounted and balanced tires using specialized equipment.
  • Repaired punctures and ensured tire integrity.
  • Provided exceptional customer service during tire consultations.
  • Maintained inventory of tires and related supplies.
  • Assisted in training new technicians on procedures and safety protocols.
  • Followed safety guidelines to maintain a clean work environment.
  • Scheduled appointments for tire installations and services efficiently.
  • Performed tire rotations, mounts, and balancing on vehicles.
  • Cleaned and maintained tire service bays to keep work areas organized.
  • Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
  • Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
  • Used tools, parts and equipment to maintain and repair customer tires.
  • Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
  • Rotated tires and reset tire pressure monitoring systems.
  • Balanced wheels using electronic machines to ensure even tire wear.
  • Inspected tires for defects and wear, measured tread depth and determined need for replacement.
  • Removed old tires from rims using specialized tools such as bead breakers and tire irons.
  • Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
  • Replaced worn tires with new ones of the same size and type.
  • Changed and rotated tires for customers to provide safety and maximize customer service rankings.
  • Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
  • Maintained inventory by loading and unloading tire shipments.
  • Adhered to all safety procedures when operating equipment such as lifts and hoists.
  • Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
  • Diagnosed and repaired tire and rim issues.
  • Provided advice to customers regarding proper maintenance of their vehicle's tires.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Collaborated with team members to fulfill sales and service requests.
  • Identified and replaced worn tires and related components, optimizing safety.
  • Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
  • Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
  • Delivered customer service by answering questions and explaining tire installation process.
  • Maintained inventory levels of supplies needed for daily operations.
  • Planned work and determined appropriate tools and equipment.
  • Checked vehicle for leaks and topped off fluids.
  • Assisted customers in selecting appropriate types of tires based on their driving needs.
  • Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
  • Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
  • Tested batteries, brakes, shocks, struts, suspension systems, exhausts system components and other parts related to tire installation process.
  • Performed tire inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
  • Upheld record accuracy by using work order reporting system.
  • Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
  • Aligned vehicle wheels according to manufacturer specifications.
  • Recorded information about each service performed in company database.
  • Maintained clean and professional tire bay by merchandising tire displays and automotive products.
  • Evaluated brake systems and installed or repaired pads and drums for optimal performance.
  • Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
  • Worked with portable devices to manage workflow and complete appointments.
  • Maintained accurate records of all work performed in accordance with company standards.
  • Verified accuracy of invoices prior to submitting them for payment processing.
  • Managed safe vehicle raising and lowering using hydraulic jacks.
  • Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
  • Completed tire rotations on diverse vehicle makes and models.
  • Removed and remounted wheels onto different types of vehicles.
  • Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.
  • Helped mechanics complete oil changes, parts replacements, and other repair or maintenance actions.
  • Counterweighted rims with consistent commendation for quality and efficiency.
  • Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
  • Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
  • Used rubber cement to glue tire patches over ruptures in tire casings.
  • Prepared rims and wheel drums for reassembly by scraping, grinding or sandblasting.
  • Maintained updated knowledge of new techniques or industry advancements to increase personal performance.
  • Inspected and prepared wheel drums and rims for reassembly.
  • Contacted vendors to order or request quotes for specific tires and sizes.
  • Drove to industrial sites to provide services or respond to emergency calls.

Pickup and Delivery Driver

Pizza Hut
Corpus Christi, Texas
03.2020 - 08.2020
  • Delivered pizzas to customers efficiently and on time.
  • Maintained vehicle cleanliness and performed routine maintenance checks.
  • Navigated delivery routes using GPS for optimal efficiency.
  • Communicated effectively with customers regarding order status and delivery details.
  • Assisted in packaging orders accurately for delivery readiness.
  • Collaborated with kitchen staff to ensure timely food preparation for deliveries.
  • Handled cash and card transactions securely during deliveries.
  • Followed safety protocols to ensure safe driving conditions at all times.
  • Loaded and unloaded packages into delivery vehicle, ensuring that all items were secure prior to departure.
  • Managed time effectively to ensure timely completion of daily routes within specified deadline.
  • Delivered packages directly to clients' homes or businesses in a safe manner.
  • Kept interior cab area clean at all times by removing debris after each shift.
  • Ensured accuracy of all paperwork related to deliveries and pickups.
  • Developed professional and effective relations between company and customers.
  • Maintained accurate records of completed deliveries using handheld scanners or other tracking devices.
  • Documented any discrepancies between shipments received and those listed on the manifest.
  • Verified package contents upon pickup or drop off against customer documentation.
  • Utilized GPS navigation systems when necessary to find most efficient route for deliveries.
  • Adhered to applicable laws and regulations while transporting goods across state lines.
  • Notified supervisor immediately if additional assistance was required during pickup and delivery process.
  • Communicated with customers regarding their orders, including estimated arrival times and potential delays due to traffic or weather conditions.
  • Addressed customer complaints in a professional manner while resolving issues quickly.
  • Reported any incidents involving damaged goods or hazardous materials immediately to supervisor.
  • Performed routine maintenance on delivery vehicle such as checking oil, fuel, and tire pressure levels.
  • Assisted warehouse personnel with loading and unloading cargo from containers or trucks.
  • Followed designated routes for efficient delivery of goods.
  • Demonstrated excellent customer service skills when interacting with clients.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Transported and safely delivered items to prevent damage or loss.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Notified customers of delays to decrease calls to support.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Utilized GPS and maps for efficient route planning.
  • Handled merchandise in accordance with product handling standards.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Kept accurate logs of all deliveries and trips.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Presented order bills and collected payments for deliveries.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained clean and organized checkout area for a positive shopping experience.
  • Handled cash, credit, and gift card transactions accurately.
  • Collaborated with team members to ensure smooth store operations.
  • Managed returns and exchanges following company policies effectively.
  • Stocked merchandise on shelves and organized displays as needed.
  • Engaged in training new cashiers on checkout procedures and customer service standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Offered customers carry-out service at completion of transaction.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Laborer / Assistant

Flores Construction
01.2018 - 01.2020
  • Worked on both commercial and residential projects involving demolition, redesign, and remodeling of properties
  • Assisted in preparing and setting up building foundations
  • Gained hands-on experience using various power tools and construction equipment
  • Supported the team with general labor tasks, site cleanup, and material handling

Park Technician

Corpus Christi Downtown Management District
Corpus Christi, Texas
06.2019 - 08.2019
  • Maintained park facilities and equipment for optimal functionality.
  • Assisted in organizing community events and educational programs.
  • Managed landscaping tasks, including planting and trimming vegetation.
  • Collaborated with team members to implement park improvement projects.
  • Conducted routine inspections of park areas for safety concerns.
  • Educated visitors on park rules and regulations during interactions.
  • Utilized tools and machinery for maintenance and landscaping activities.
  • Supported wildlife monitoring efforts to maintain ecological balance.
  • Organized and supervised park programs for community members of all ages, such as nature walks and outdoor activities.
  • Maintained cleanliness of restrooms, trails, parking lots, and other public areas within the park.
  • Collaborated with local organizations on special events held at the park such as concerts or festivals.
  • Prepared reports detailing attendance records, revenue generated from admission fees, budgeting information.
  • Provided customer service assistance to visitors by answering questions about local attractions and providing directions when needed.
  • Trained volunteers on proper techniques for maintaining trails and landscaping projects within the facility's boundaries.
  • Reported any damage or vandalism found throughout the park area so that appropriate repairs could be made promptly.
  • Scheduled staff shifts according to daily needs based on visitor traffic patterns.
  • Performed routine maintenance on park grounds, including mowing and trimming grass, removing debris, and repairing playground equipment.
  • Monitored wildlife activity throughout the park to ensure protection of natural habitats.
  • Responded to emergency situations in a timely manner while ensuring safety protocols were followed accordingly.
  • Conducted regular inspections of park facilities to ensure safety standards were met.
  • Coordinated with vendors regarding supplies necessary for daily operations.
  • Participated in meetings with government officials concerning policies relating to use of public parks.
  • Developed educational materials related to conservation efforts in order to engage park guests on environmental topics.
  • Created signage for public display at various locations within the park to inform visitors of rules and regulations.
  • Ensured compliance with state laws concerning recreational activities offered in the Park.
  • Researched potential grant opportunities for funding additional resources for the Park's operations.
  • Assisted with the installation of new playground equipment, benches, picnic tables, and other amenities in parks.
  • Cleaned and removed litter from parks, parking lot and other public areas.
  • Maintained and cleaned park restrooms, pavilions and other facilities.
  • Cut grass with gasoline-fueled riding lawn mowers, push power lawn mowers and string trimmers.
  • Operated pickup truck with attached trailer to transport equipment and materials to and from assigned areas.
  • Assisted with various construction and landscape projects to maintain visually appealing grounds.
  • Handled setup, tear-down and operations of special events and functions.
  • Applied fertilizers, pesticides and chemicals to lawns to prepare for landscaping.
  • Installed, repaired and operated irrigation and sprinkler systems to maintain proper absorption and drainage of grounds.
  • Prepared and applied wood mulch mixture to planted tree and shrub areas.
  • Trimmed or edged around flower beds, walks, or walls.
  • Cared for lawns by mulching, aerating, weeding or grubbing.
  • Raked, mulched and composted leaves.
  • Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
  • Trimmed flowers and cleaned flower beds.
  • Maintained or repaired tools or equipment for safety and longevity.
  • Planted trees, shrubs, bushes and flowers in decorative planters and displays.
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
  • Decorated gardens, paths and beds with stones or plants.
  • Provided proper upkeep of planters, paved areas or other grounds features.
  • Shoveled snow and spread salt on walkways and parking lots.
  • Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
  • Followed landscaping designs to determine placement of sod, flowers or foliage.
  • Set support stakes and attached wires from planted trees.
  • Advised customers on plant, flower or shrubbery care.
  • Built or maintained greenhouses, fences or benches,
  • Adjusted amount of water consumption using irrigation methods to prevent waste.
  • Winterized irrigation systems and restarted systems in spring.
  • Maintained artificial turf by vacuuming and disinfecting after use to prevent harmful bacteria growth.
  • Cared for artificial turf fields, periodically removing turf and replacing cushioning pads.

Education

High School Diploma -

Veterans Memorial High School
Corpus Christi, TX
01.2018

High School Diploma -

Columbus High School
Columbus, Mississippi

Some College (No Degree) -

Sam Houston
Huntsville, TX

Some College (No Degree) -

Tyler Junior College
Tyler, TX

Skills

  • Strong Communication & People Skills
  • Reliable & Punctual
  • Computer Proficient
  • Leadership & Team Collaboration
  • Critical Thinking & Problem Solving
  • Ambitious & Hardworking
  • Adaptable to New Tasks & Environments
  • Safety compliance
  • Customer engagement
  • Team coordination
  • Inventory tracking
  • Effective communication
  • Loss prevention techniques
  • Problem solving
  • Time management
  • Work zone safety
  • Active listening
  • Attention to detail
  • Construction site coordination
  • Traffic management
  • Equipment operation
  • Traffic control setup
  • Incident reporting
  • Pedestrian safety
  • Equipment inspection
  • Maintenance of traffic
  • Leadership qualities
  • Hazard identification
  • Accident prevention
  • Incident management
  • Quick learner
  • Heavy lifting
  • Safety procedures and measures
  • Written and verbal communication
  • Multitasking
  • Physical stamina
  • Reliability
  • Excellent communication
  • Teamwork
  • Critical thinking
  • Analytical thinking

Timeline

Traffic Control Flagger

Entergy
05.2025 - Current

Warehouse Associate / Craft Helper

Turner Industries
10.2023 - 10.2024

Asset Protection Associate

Walmart
03.2023 - 05.2025

Cashier

Walmart
07.2022 - 03.2023

Tire Technician

Discount Tire
04.2021 - 09.2021

Pickup and Delivery Driver

Pizza Hut
03.2020 - 08.2020

Park Technician

Corpus Christi Downtown Management District
06.2019 - 08.2019

Laborer / Assistant

Flores Construction
01.2018 - 01.2020

High School Diploma -

Veterans Memorial High School

High School Diploma -

Columbus High School

Some College (No Degree) -

Sam Houston

Some College (No Degree) -

Tyler Junior College

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