Frank Kampfer
Macomb,MI
Summary
Professional in territory management with keen eye for strategic planning and customer engagement. History of driving market expansion and building lasting client relationships. Highly collaborative team player with sharp focus on achieving results and adapting to dynamic market trends. Known for effective communication and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Territory Manager
Hayes Handpiece Repair (Henry Schein Company)
Detroit, Michigan
01.2023 - Current
- Oversaw and was responsible for three hundred plus active accounts over the work lifespan. Successfully maintain business relationships for baseline revenue through repairs while expanding accounts with new product offerings to achieve sales goals. Continuous prospecting to help avoid/minimize churn impact and the ever changing business turnover experience through dental office ownership.
- Take-aways: Actively educate and promote our service opportunities to key demographics to increase market share. Better understanding of the customer end of the business which helps successfully target their problems and how we can provide solutions.
- Accomplishments: Awarded Rookie Service Growth in 2023. Generated over 1.5 million dollars over the course of three years in top line revenue. Smoothly accomplished the territory's transition from franchise owned to corporate owned recognized revenue.
Senior Automotive Sales Consultant
Rocket Auto
Detroit, Michigan
08.2022 - 11.2021
- Working with the e-commerce platform Vroom formulated a sales method to convert clients to purchase through us. Essentially cold calling, this job allowed for enhancement of sales skills and reputation building. As the consultant the responsibilities included doing the finance application, running the tax title and license and converting the customer to purchase back end product.
- Take-aways: Reinforce the sales and communication relations needed in account/program management while branching out to a cold call role rather than an already established book of business.
- Accomplishments: Promoted to Senior Automotive Sales Consultant within the first 3 months while being within the top 10 of the company in performance. Recognized with multiple performance awards that upper management awarded for conversion and performance.
Manager, Customer Program
Haas/Wesco Aircraft/Incora
Sterling Heights, Michigan
05.2020 - 04.2021
- Directed the chemical inventory program for American Axle Manufacturing, while overseeing 11 facilities directly. Responsibilities include the following: cost savings initiatives, trial coordination, and dealings with suppliers. Fiscally responsible for the P&L, program budget and companies financial goals while achieving savings targets for customer Manage 5 employees that report directly to me including performance, expense reports, training and time management.
- Take-aways: Enhance my skill set at a higher-level program and achieve greater performance. Develop next level initiatives to achieve goals during difficult times.
- Accomplishments: over one hundred and fifty thousand dollars of aged inventory that were still on the books. Successfully navigate savings negotiations with deals done prior with predecessor (biggest one being renegotiating a deal to have the customer save sixty thousand dollars within a 8 month period).
Manager, Customer Program
Standex Engraving Mold Tech
Fraser, Michigan
03.2019 - 03.2020
- Developed the chemical inventory for Acument Global Technologies (Fontana Gruppo) for each of their 11 facilities. Responsibilities include cost savings initiatives, trial coordination, and dealings with suppliers. On the back end, response for my own companies' goals and margins throughout the program.
- Take-aways: Prioritize individual outcomes with weighing options between my own companies' goals and the goals of the customer account.
- Accomplishments: Realized additional fifty thousand in margin within the first year of taking over the program. Promoted to our biggest program within one year of employment.
Manager, Program
Standex Engraving Mold Tech
Fraser, Michigan
01.2017 - 01.2019
- Oversee/manage/report production Nickel Shell tooling sales/quoting, development, scheduling/timing, progress tracking, quality, and final customer delivery. Primary customer interface between Sales and Manufacturing teams.
- Take-aways: Team management/Leadership/ Problem-solving skills.
Technician, Nickel Shell Tooling
Standex Engraving Mold Tech
Fraser, Michigan
10.2017 - 08.2018
- Fabricated/produced new nickel shell tooling, bath models, silicones. Supervised other technicians, performed quality control checks, monitored tanks, and maintained production reports.
- Take-aways: Coaching of others, Supervision, Task-driven, Self-starter.
- Accomplishments: Earned Management trust/recognition for promotion to salaried Program Manager role.
Technician, Research and Development (Contractor)
Axalta Coating Systems
Mount Clemens, Michigan
03.2016 - 10.2017
- Responsible for new process "Low-Bake" paint technology for ZR1 Corvette. Cross-functional "go-to" by other program teams based on my knowledge, positivity, and willingness to help others succeed. Direct report to Chemist, performed loading/spraying/testing batches of paint, wet properties, including physical and visual appearance of panels using Semi-technology automation.
- Take-aways: Over-achiever, "Can-do" attitude, Responsibility, Accountability.
- Accomplishments: Recognition by inter-departmental Chemists as the inside "go-to" when need help/problem-solving to meet successful deliverables.
Education
Post-Graduate Certificate - Forensic Death Investigation
University of Florida
03-2017
Bachelor of Science - Biomedical Science, Minor in Chemistry
Grand Valley State University
05-2011
Skills
- Team-builder
- Self-starter
- "Can-do" Attitude
- Leadership
- Accountability
- Problem-solver
- Effective Communicator
- Word/Excel/PowerPoint/Project First Aid/CPR certified
- Salesforce
- Multitasking and organization
- Customer relationship management
- Team collaboration and leadership
- Goals and performance
- Lead prospecting
Accomplishments
- Completed Bachelors program in 4 years
- Completed Grad Certificate in 3 semesters
Timeline
Territory Manager
Hayes Handpiece Repair (Henry Schein Company)
01.2023 - Current
Senior Automotive Sales Consultant
Rocket Auto
08.2022 - 11.2021
Manager, Customer Program
Haas/Wesco Aircraft/Incora
05.2020 - 04.2021
Manager, Customer Program
Standex Engraving Mold Tech
03.2019 - 03.2020
Technician, Nickel Shell Tooling
Standex Engraving Mold Tech
10.2017 - 08.2018
Manager, Program
Standex Engraving Mold Tech
01.2017 - 01.2019
Technician, Research and Development (Contractor)
Axalta Coating Systems
03.2016 - 10.2017
Bachelor of Science - Biomedical Science, Minor in Chemistry
Grand Valley State University
Post-Graduate Certificate - Forensic Death Investigation
University of Florida