Professional Software QA manager and engineer with proven record of improving application's reliability. Very strong problem solving skills and attention to detail. Knowledgeable in multiple test automation frameworks and methodologies.
Overview
10
10
years of professional experience
Work History
Site Reliability Engineer
Visa
01.2022 - 10.2024
Improved incident management workflows by creating playbooks and common issues resolution steps.
Developed custom scripts/tools as needed to automate routine and repetitive tasks.
Conducted application releases across complex tech stacks.
Performed trouble shooting tasks and resolved issues.
Software QA Manager
Verifi
01.2019 - 01.2022
Managed testing schedule to ensure features were release on time
Directed adoption of frameworks that best matched the new technology stacks that were adopted by development team.
Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
Improved overall efficiency of the QA department through planning and resource allocation.
Conducted QA team member reviews and career management.
Conducted recruiting efforts.
Test Automation Team Lead
Verifi
01.2016 - 01.2019
Developed custom test scripts to validate complex system functionality, ensuring accurate results.
Coordinated with development teams to ensure efficient handover of code for testing phases, expediting release schedules.
Mentored other test engineers in best test script practices.
Researched test automation frameworks.
Pushed for automation first practices so every feature had test scripts running when application was released.
Test Automation Developer
Verifi
09.2014 - 01.2016
Developed test scripts in PHP, Javascript, Java and Python for complex applications to decrease application defects.
Maintained test scripts in GIT.
Develop test cases to be used in releases to ensure application functioned correctly in production
Streamlined the testing process by continuously integrating automated tests into the build pipeline.
Took part in SCRUM with product team to write test scripts for upcoming features.