Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frank Lenner

Warrenville,IL

Summary

Proven Operations Manager with a track record of enhancing operational efficiency at BT Transportation Group by fostering customer relationships and negotiating favorable contracts. Skilled in problem-solving and team leadership, adept at driving performance and optimizing shipping processes. Achieved significant cost reductions and improved staff training and motivation, demonstrating a strong blend of strategic planning and interpersonal skills. Seasoned Operations Manager and talented leader with 30 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

19
19
years of professional experience

Work History

Operations Manager

BT Transportation Group
01.2018 - 06.2024
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
  • Local & Nationwide Dispatcher

Logistics Coordinator

ALG Worldwide
01.2015 - 12.2017
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Generated documentation and information required for customer shipments.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Tracked orders and notified customers of status or potential delays.
  • Dispatcher

Logistics Coordinator

Quad Graphics
01.2005 - 11.2015
  • Reduced transportation costs by negotiating favorable contracts with carriers and vendors.
  • Participated in regular meetings with other members of management team to align department goals with overall company objectives.
  • Trained and supervised staff in logistics processes, fostering a collaborative work environment.
  • Optimized shipping processes by implementing efficient routing and scheduling systems.
  • Maintained detailed records of all shipments, ensuring proper documentation for audits and compliance purposes.
  • Local & Nationwide Dispatcher

Education

GED -

Lane Tech
Chicago, IL
05.1987

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Decision-Making
  • Planning and Implementation
  • Staff Management
  • Operations Oversight
  • Performance monitoring
  • Employee Motivation
  • Customer Relationship Management

Timeline

Operations Manager

BT Transportation Group
01.2018 - 06.2024

Logistics Coordinator

ALG Worldwide
01.2015 - 12.2017

Logistics Coordinator

Quad Graphics
01.2005 - 11.2015

GED -

Lane Tech
Frank Lenner