Professional planner with a background in planning and project coordination. I've been able to manage project timelines to ensure on-time delivery. Proven ability to work collaboratively within teams, adapt to changing needs, and deliver impactful results—well-rounded and diversified. I work well with others and independently. My social skills, communication abilities, and customer service background motivate me. Dependable and driven, consistently contributing to team success and organizational growth.
Overview
31
31
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Planner
WestRock
03.2021 - 04.2025
Collaborated with cross-functional teams to align goals and ensure project success.
Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
Communicate upcoming changes, rush orders, or delays that may impact the scheduling horizon.
Responsible for identifying special materials and/or external resources needed for the job and collaborating with the procurement/outsourcing team to ensure timelines can be met.
Served as a liaison between Customer Service and Manufacturing and am accountable for creating job tickets with accurate and complete specifications.
Accountable for compiling accurate and complete Job Specifications in collaboration with the Customer Service team.
Group sales orders with like specifications and attributes to determine the best run approach (single run, tandem, combination).
Plan the layouts for production jobs (manual or electronic) and calculate the required paperboard size and spoilage. Use Phoenix optimizer software to plan low-complexity layouts and jobs.
Create accurate and complete production estimates in alignment with the approved layout, raw material requirements, waste rates, and speeds for planned jobs.
Create manufacturing Job tickets (production orders) and virtual work tickets/job bags (where applicable)
Identified orders with special attributes that require outsourcing and collaborated with the outsourcing team to ensure requirements were met.
Collaborate with Procurement on non-standard materials needed to produce the job (paperboard, ink, dies, films, etc.) and initiate requirements as needed in the Radius system.
Plan the layout (manual or electronic) and calculate paper size and spoilage.
Create a job ticket for manufacturing. This initiates ordering stock, ink, dies, and other materials required to produce the product.
Communicate, as needed, with Customer Service Representatives regarding account issues.
Coordinate schedules with outside vendors.
Perform other job duties as assigned.
Supervisor
New York Athletic Club
01.1994 - 01.2021
New York Athletic Club (NYAC) was founded in 1868. It is an innovative organization that is globally renowned in sports. NYAC is part of NYC's cultural fabric and welcomes business and political leaders as members.
Supervised staff of 7 employees.
Trained new employees.
Worked directly with NYAC Security Staff.
Dealt directly with the Board of Governors.
Performed clerical duties, filing, and data entry, as well as assigned dressing room facilities and equipment/supplies.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Digital Account Manager
PubWorx (Previously Hearst Publication)
10.2017 - 03.2018
Helped maintain a schedule of monthly digital editions, including all newsstands that a given brand publishes to Google, NIM, and others.
Worked with the Premedia team and production to ensure on-time delivery of assets.
Supported individual magazines with editorial production of digital editions, including advertising pages, and help troubleshoot problem files.
QA enhanced content on iPad and Android devices to test functionality.
Traffic, convert, and upload ads into digital issues.
Worked cross-functionally with various departments on projects.
Production Account Manager
Division of PubWorx, Premedia Account Manager (7/2016-10/2017)
06.1998 - 10.2017
Supported and troubleshot technical and design-related InDesign/InCopy issues.
Checked Native InDesign files for proper print compliance and created final PDFs.
Worked closely with magazine staff to ensure workflow progress and deadlines were met.
Oversaw quality assurance of files and approved final page PDFs to the printer.
Assisted magazines in creating and vetting specialized templates for gatefolds and other special projects.
Archived issues after shipping to ensure appropriate files reach the content management and international archive systems.
Assured Ad Production receives automated PDFs for Publisher's Studio/Virtual Publisher.
Communicated effectively with adv. agencies, editors, designers, support staff, salespeople, prepress facilities, and printers.
Responded to all queries, complaints, and issues raised by internal/external customers.
Traffic ads for print, replica, and EFT editions act as a liaison between the agency, prepress facility, sales, production, and printer.
6/1998 – 7/2016 Hearst Corporation, New York, NY (Hearst & Condenast Merger. Now known as PubWorx)
Associate Production Manager, All Hearst Magazines, 12/2006-7/2015
Worked closely with the Group Production Director and Production Manager.
Traffic all ads, acting as a liaison between staff, ad agencies, service bureau, prepress & printer.
Received contract orders from the Ad Services Coordinator.
Solved discrepancy issues, engaging the help of the Group Production Director and/or Quality Assurance Manager when necessary.
Tracked positioning requirements for ads, gathering information from insertion orders.
Assisted PM and GPM in ensuring that correct regional market, split, or demographic information was gathered from insertion orders, sales, consumer marketing, etc., and entered correctly in the Impoze database.
Reviewed all advertising proofs from the advertising prepress facility, checking the accuracy of the correct ad, safety, and page position.
Worked with Group Production Director and Production Manager to negotiate extensions for materials.
Generate complete and accurate advertising instructions for the printer.
Production Manager, Country Living, Country Living Gardener & CL Specials, (9/2000-12/2006)
Worked closely with the Production Director.
Liaison between staff, ad agencies, service bureau, prepress & printer.
Oversaw all back-of-magazine sections: Write-Away, 1-800, Shopper & Country Link.
Oversaw the production of all Regional Travel Sections and BRC for Country Living sections.
Maintained all monthly expiration forms for reader service.
Sent all Country Link updates to Media Brains & Write-Away updates to PPSB.
Production Assistant / Production Coordinator, GH, HB, RG, and CL Specials (6/1998-9/2000).
Traffic all add materials. Maintain issue library—liaison between staff and service bureau.
Education
Associate of Arts -
New York College of Technology
New York, NY
01.1996 - 06.1998
Skills
Proficiency in MAC OSX, In Design, Quark, Adobe/Acrobat, Dalim, Atlas Citrix, Woodwing, Microsoft Excel and Word Internet savvy
undefined
References
Available upon request
Timeline
Planner
WestRock
03.2021 - 04.2025
Digital Account Manager
PubWorx (Previously Hearst Publication)
10.2017 - 03.2018
Production Account Manager
Division of PubWorx, Premedia Account Manager (7/2016-10/2017)