Frank Lopez
LA PUENTE,CA
Summary
Resourceful Supervisor recognized for driving high productivity and ensuring efficient task completion. Expertise in team leadership, conflict resolution, and operational oversight fosters a harmonious workplace. Strong communication and problem-solving skills support adaptability to evolving workflows, while a commitment to employee engagement plays a key role in achieving organizational goals. With years of experience, consistently dedicated to exceeding performance targets.
Overview
11
11
years of professional experience
Work History
Collision Supervisor
Tesla
ONTARIO, CA
05.2024 - Current
- Collaborated with other managers, estimators, and parts associates to ensure that all necessary repairs were completed accurately and efficiently.
- Developed processes to improve efficiency within the shop.
- Managed daily operations of the collision shop, including work schedules, ordering equipment, and maintaining records.
- Delegated work to staff, setting priorities and goals.
- Delivered vehicles to customers, ensuring each exceeded quality standards, and provided an exceptional experience.
- Motivated team members through positive reinforcement and rewards for excellent performance.
- Completed thorough closing and shift-change functions to maintain operational standards each day.
- Handled responsibilities successfully in the manager's absence.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Inspected vehicle repairs for quality control during the entire repair process.
- Planned and led team meetings to review monthly targets and results, and communicate new and ongoing priorities.
- Evaluated individual and team performance, and identified opportunities for improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality, and conformance prior to being Ready for Pick up.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Collision Supervisor
Tesla
Pomona, CA
12.2022 - Current
- Collaborated with other management staff to ensure operations meshed seamlessly.
- Established and updated production schedules to meet changing demands.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained, managed, and motivated employees to promote professional skill development.
- Supported safety programs to reduce and eliminate employee injuries.
- Completed production plans by scheduling, assigning personnel, and revising and establishing priorities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Delegated tasks to employees, and ensured accurate, timely completion to meet project milestones.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Directed and supervised team of 15 employees in daily operations.
Production Line Manager
CarMax
Ontario, CA
12.2021 - 11.2022
- Managed materials to meet production goals and specific customer demands.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Established and updated production schedules to meet changing demands.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Provided input for performance reviews and identified areas for additional improvement.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Reviewed key performance indicators and made necessary adjustments to increase production.
- Managed daily order backlog through key metrics monitoring for on-time delivery.
- Collaborated with leadership to develop production department budget and forecast.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Auction Coordinator
CarMax
Ontario, CA
01.2022 - 07.2022
- Completed administrative and sales paperwork for items auctioned and sold.
- Wrote informative, appealing and accurate catalog descriptions for each item.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assigned work and monitored performance of project personnel.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Trained staff members to perform work activities and use computer applications.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Inventoried and ordered materials, supplies and services.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Paint Lead
CarMax
Ontario, CA
01.2021 - 12.2021
- Reviewed painting projects to verify the highest quality and adherence to the organization's strict guidelines.
- Reported daily job updates to supervisors, including whether workers had completed tasks on time.
- Delivered work orders and clear instructions to the painting team to prepare for each shift.
- Monitored paint supplies, placed orders whenever needed, and properly and safely disposed of old paint.
- Completed high-volume weekly painting jobs, with consistently positive customer feedback.
- Inspected vehicle repairs for quality control during the entire repair process, and before customer delivery.
- Directed day-to-day operations, maintenance, equipment functionality, and financial management.
- Oversaw ordering repair parts and tools for the shop to maintain adequate inventory levels.
- Organized and maintained work areas free of potential hazards.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Inspected automotive repairs to match paint, and maintain body appearance.
- Monitored parts and materials storage area, and maintained stock replenishment and organization.
- Ordered tools and paint materials from suppliers to prevent item shortages.
- Followed workplace safety protocols to prevent injuries, accidents, and vehicle damage.
- Ordered and utilized protective equipment and respirators to promote workplace safety.
Paintless Dent Repair Technician
CarMax
Ontario, CA
11.2018 - 12.2020
- Replaced or repaired parts to complete daily work orders on vehicles.
- Organized and maintained work areas free of potential hazards.
- Inspected automotive repairs to match paint and maintain body appearance.
- Completed 15 to 25 daily auto body repairs, with a high customer satisfaction rate.
- Monitored parts and materials storage area and maintained stock replenishment and organization.
- Ordered tools and paint materials from suppliers to prevent item shortages.
- Followed workplace safety protocols to prevent injuries, accidents, and vehicle damage.
- Removed dents with hammers, suction and skilled use of dolly blocks.
- Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
- Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
- Used buffing tools to repair dents on vehicle doors and panels.
- Evaluated vehicle schematics to assess required parts, and order accordingly.
- Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality, and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Autobody Repair Technician
CarMax
Ontario, CA
01.2017 - 12.2019
- Inspected automotive repairs to match paint and maintain body appearance.
- Completed 5-15 daily auto body repairs with high customer satisfaction rate.
- Welded broken parts and filled in dents to create smooth vehicle bodies.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.
- Primed and sealed unfinished plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
- Applied color coats using sprayers and brushes.
- Sanded and sealed completed finishes according to precise specifications.
- Matched required colors with available ones and verified timely procurement.
- Prepared surfaces by removing imperfections, applying rust-resistant undercoats and sealing seams.
- Primed vehicle repairs to improve adhesions of new paint coats.
- Readied vehicles for painting by removing accessories and masking surfaces with tape or paper to protect from paint.
- Followed OEM standards for blending formulas, applying topcoats and curing paint.
- Refinished painting work to correct errors and damage to vehicles.
- Mixed and applied customer paint colors to match original vehicle appearance or match new specifications.
- Taped off adjacent areas and parts such as mirrors and handles to prevent overspray.
- Checked quality of completed work to identify flaws such as blisters or streaks.
- Disassembled sections of cars with damaged panels and removed old paint.
- Reviewed painting projects to verify highest quality and adherence to organization's strict guidelines.
- Reported daily job updates to supervisors, including whether workers had completed tasks on time.
- Used chemicals and solvents to clean equipment after paint applications.
Paint Prepper
CarMax
Ontario, CA
12.2016 - 11.2018
- Readied surfaces and surrounding areas for painting with sandpaper, tape, and other materials.
- Primed, sanded, and cleaned panels to prepare for painting tasks.
- Mixed paints, and solutions and monitored consistencies.
- Clean and adequately store paint equipment and supplies at the end of each workday.
- Sanded and sealed completed finishes according to precise specifications.
- Prepared surfaces by removing imperfections, applying rust-resistant undercoats, and sealing seams.
- Applied primer, paints, and UV coating to panels.
- Primed vehicle repairs to improve the adhesion of new paint coats.
- Matched paints to vehicle color specifications, or original manufacturer colors.
- Readied vehicles for painting by removing accessories and masking surfaces with tape or paper to protect them from paint.
- Used chemicals and solvents to clean equipment after paint applications.
- Operated equipment and made adjustments to settings to achieve proper quality and adherence to requirements.
- Delivered work orders and clear instructions to the painting team to prepare for each shift.
- Reported daily job updates to supervisors, including whether workers had completed tasks on time.
- Handled and disposed of hazardous waste carefully to minimize harm to personnel, or environmental habitats.
- Reviewed painting projects to verify the highest quality and adherence to the organization's strict guidelines.
Vehicle Inspector
CarMax
Ontario, CA
01.2015 - 12.2015
- Completed vehicle inspections to verify compliance with standards and regulations and prevented use of vehicles with extreme safety concerns or violations.
- Inspected vehicles to assess damage and functionality, recommend changes and issue violation notices.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Submitted in-depth reports to Line Manager on vehicle conditions following inspections.
- Communicated with Line Manager to report vehicle issues not addressed by department's
Detailer
CarMax
Ontario, CA
11.2013 - 07.2015
- Checked vehicles prior to service and immediately afterward to identify damages.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Identified issues affecting safety and brought up to shift supervisor for resolution.
- Examined interior and exterior of vehicles to identify imperfections outside company standards.
- Performed inspections, maintaining complete and accurate records of vehicle condition.
- Improved processes and procedures to increase efficiency and eliminate waste.
- Eliminated preventable hazardous conditions to decrease possibility of injury.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Applied special-purpose cleaners to remove foreign materials.
- Facilitated reconditioning process by moving vehicles from one department to next.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed wide range of vehicles each day.
- Inspected vehicle to verify pristine appearance for customer.
Education
Associate of Arts - Criminal Justice
Rio Hondo College
Whittier, CA01.2009
High School Diploma -
Bassett Senior High School
La Puente, CA06.2006
Skills
- Time management
- Dedication to Product Quality
- Safety Management
- Critical thinking
- Verbal and written communication
- Production problem resolution
- Optimizing production output
- Continuous Improvement Processes
- Decision making
- Experienced in production scheduling
- Staff collaboration
- Process planning
- Quality Assurance Standards
- New Process Development
- Production Schedule Review
- Performance Evaluation
- Strategic Execution
- Product Planning
- Teamwork and collaboration
- Team Building
Websites
Languages
Education and Training
other,other
Timeline
Collision Supervisor
Tesla
05.2024 - Current
Collision Supervisor
Tesla
12.2022 - Current
Auction Coordinator
CarMax
01.2022 - 07.2022
Production Line Manager
CarMax
12.2021 - 11.2022
Paint Lead
CarMax
01.2021 - 12.2021
Paintless Dent Repair Technician
CarMax
11.2018 - 12.2020
Autobody Repair Technician
CarMax
01.2017 - 12.2019
Paint Prepper
CarMax
12.2016 - 11.2018
Vehicle Inspector
CarMax
01.2015 - 12.2015
Detailer
CarMax
11.2013 - 07.2015
Associate of Arts - Criminal Justice
Rio Hondo College
High School Diploma -
Bassett Senior High School
Similar Profiles
Logan WaltersLogan Walters
Warehouse Worker at TeslaWarehouse Worker at Tesla
Austin McCainAustin McCain
Equipment Maintenance Technician at TeslaEquipment Maintenance Technician at Tesla
Evan BlakeyEvan Blakey
Seasonal Tesla Advisor at TeslaSeasonal Tesla Advisor at Tesla