Frank Lopez Arias

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Examined doors, windows and gates to verify security.
• Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
• Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.

• Developed strong rapport with regular clients leading to increased trust between driver-patient relationships.
• Ensured patient safety by adhering to all traffic laws and company policies during transit.
• Enhanced patient comfort during transport by maintaining a clean and well-organized vehicle.
• Supported continuous process improvement efforts by providing feedback on current procedures based on firsthand experience transporting patients.
• Assisted patients with mobility issues, ensuring safe transfers to and from the vehicle using appropriate equipment when necessary.

Duties consisted of providing security for clinic, and keep the area drug free and no fights.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
• Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.