Frank Lucas
Fontana,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
TR Trk-Dr Hydrogen LH2
Pilot Flying J Travel Center
Bloomington , CA
02.2021 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Performed pre-trip inspections on trucks before beginning each shift.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Ensured that the tanker was loaded correctly by calculating weight limits, verifying product compatibility, and inspecting equipment for leaks or damage.
Hazmat Tanker Driver
Cox Petroleum Transport
Bloomington , CA
07.2020 - 01.2021
- Operated hose lines with extinguishing agents to assist firefighting operations.
- Ensured that the tanker was loaded correctly by calculating weight limits, verifying product compatibility, and inspecting equipment for leaks or damage.
- Protected emergency response forces, responding to calls and hazardous material incidents.
- Responded quickly to emergency situations involving hazardous materials spills or other accidents.
- Kept track of hours worked and kilometers driven for log book accuracy.
- Transported hazardous materials in accordance with all applicable federal laws and regulations.
Class 1 Truck Driver
Ferguson Plumbing Supply
Pomona, California
03.2015 - 06.2020
- Assisted other drivers with loading and unloading when necessary using appropriate lifting techniques.
- Followed regular schedule of pickups for individual customers and groups.
- Delivered goods in a timely manner while adhering to customer service standards.
- Conducted regular safety meetings with other drivers in order to review important safety topics.
- Inspected cargo prior to loading or unloading to ensure proper weight distribution.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Worked well with dispatchers to communicate route and schedule changes.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Education
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA05-2010
Some College (No Degree) - General Studies
Chaffey College
Rancho Cucamonga, CASkills
- Flexible and adaptable
- Clerical support
- Critical thinking
- Dependable and responsible
- Calm under pressure
- Excellent communication
- Attention to detail
- Networking
Timeline
TR Trk-Dr Hydrogen LH2
Pilot Flying J Travel Center
02.2021 - Current
Hazmat Tanker Driver
Cox Petroleum Transport
07.2020 - 01.2021
Class 1 Truck Driver
Ferguson Plumbing Supply
03.2015 - 06.2020
High School Diploma -
Los Osos High School
Some College (No Degree) - General Studies
Chaffey College