Frank Lucas
Associate HR Director
Newnan,Georgia
Summary
Opportunity to demonstrate customer focus and service skills. Retired, HR Generalist and leader with demonstrated ability to work with employees at all levels. Results oriented and attention to details with ability to carry-out and demonstrate a high degree of positive service-related outcomes.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Associate HR Director
IQVIA, Inc.
01.2013 - 01.2025
- HR business partner overseeing and manage all aspect of human resources for North America (U.S & Canada) Clinical Site Management operations. Lead HR support to business head, therapeutic area Sr. Directors, and line management. Consultative responsibilities in the areas of talent management, organizational development, compensation planning and administration, workforce planning, performance management, and employee retention and staff engagement.
- HR lead and consultative advisor on all strategic and day-to-day organizational and people matters.
- Change management agent and advisor on leading and readying the workforce for change implementation.
- Workforce optimization and organizational planning to meet business and operational needs.
- Design and implementation of team building programs for the purpose of fostering organizational camaraderie and collaboration.
- Talent management tool (designed and implemented) with focus on identifying work related developmental opportunities.
- Operationalizing of corporate initiatives.
Manager, Human Resources
IQVIA, Inc.
01.2007 - 01.2013
- HR partnership and operational support for southeast clinical operations and Atlanta-based Central Laboratory site. Support managers, directors, vice-president/general manager and employees in all HR functional areas: staffing, employee relations, compensation management, new employee onboarding and benefits administration, organization development, AAP/EEO, and operationalizing of corporate initiatives.
- Employee relations management, counseling management on disciplinary and termination issues. Investigating and resolving employee complaints, etc.
- Enterprise-wide Leader of training and development for CDS and Lab operations in partnership with Quick Start (state of Georgia job training organization).
- Organizational design and optimization consultant to business.
- Operational support and counsel on people matters related to business strategy and direction.
- Consultative performance management responsibilities– performance gap analysis, needs identification and assessment, development action planning.
- Administer/manage compensation recommendations relative to promotions; merit increases, equity analysis, etc.
Sr. Human Resource Consultant
Solvay Pharmaceuticals, Inc.
01.1997 - 01.2007
- HR generalist support to business partner organizations (Clinical R&D, Medical Affairs, Field Sales and Sales Training & Development) in the areas of strategic staffing and workforce planning, effective employee relations management, compensation and benefits administration, organizational design, development & succession planning.
- Developed Strategic Recruiting Alliance which assisted in an enhanced recruiting process, and managed the transition of value-added HR services into the organization.
- Project HR team member that launched antihypertensive drug. Recruited and hired entire commercial staff (corporate & field sales; corporate & field marketing) for product launch.
- Led team that identified and selected Contract Sales Organization (300 member sales force) to sell launched cardiovascular product. (Recipient of Solvay Pharmaceuticals Pioneer Innovation Award).
- Local and multi-site - regional sales (southeast) HR generalist responsibilities – business meeting attendance sales regional and district POAs.
- Consultative performance management responsibilities– performance gap analysis, needs identification and assessment, development action planning.
Human Resource Specialist
Robert Bosch Corp.
01.1996 - 01.1997
- Recruitment and selection of all Operations personnel.
- Provided guidance and direction to management in human resource planning and organization development.
- Provided support, direction and strategic systems to Operations management in managing personnel related issues in conjunction with business operations.
Sr. Human Resource Representative
Bausch & Lomb, Inc.
01.1992 - 01.1996
- Corporate Staff Assignment (1994-1996)
- Recruitment and selection of Corporate Staff personnel.
- Provided strategic guidance and direction to various Corporate Staff functions regarding personnel and work environment issues which assisted in meeting business objectives.
- Responsible for all aspects of salary administration program (i.e. planning, processing, promotions, competitive analysis/benchmarking, etc.).
- Plant/Operations Assignment (1992 – 1994)
- Provided support, direction and counsel to Plant management in the managing of personnel related issues in conjunction with business operations.
- Receive, investigate and respond to employee concerns and/or complaints.
- Plant administrator to progressive disciplinary procedures.
- Coordinator and administrator of salary and wage delivery system for hourly employees.
Human Resource Rep./Supervisor
Allstate Insurance Co.
01.1987 - 01.1992
- Core Responsibilities - all general aspects of human resource function including recruitment and selection; EEO and AA planning; benefits administration and retirement counseling; employee relations; and salary administration for field and regional office staff. Also, supervise regional payroll unit staff of three.
Education
Master of Arts - Organizational Management
Shorter University
Rome, GABachelor of Science - Social Work
Nazareth University
Pittsford, New YorkSkills
Team guidance
Certification
Certified Professional in Human Resources (PHR)
TRAINING/DEVELOPMENT
Cornell University NYS School of Industrial and Labor Relations Course in Building and Managing Employee Relations.
Timeline
Associate HR Director
IQVIA, Inc.
01.2013 - 01.2025
Manager, Human Resources
IQVIA, Inc.
01.2007 - 01.2013
Sr. Human Resource Consultant
Solvay Pharmaceuticals, Inc.
01.1997 - 01.2007
Human Resource Specialist
Robert Bosch Corp.
01.1996 - 01.1997
Sr. Human Resource Representative
Bausch & Lomb, Inc.
01.1992 - 01.1996
Human Resource Rep./Supervisor
Allstate Insurance Co.
01.1987 - 01.1992
Master of Arts - Organizational Management
Shorter University
Bachelor of Science - Social Work
Nazareth University