Frank Malave
Washington,DC
Summary
Experienced IT and cybersecurity specialist with 25+ years in network defense and enterprise IT operations from U.S. Coast Guard service. Proficient in security operations, threat analysis, and system management for both classified and unclassified environments. Strong track record of teamwork with senior cybersecurity professionals and mentoring emerging talent. Seeking to apply military skills in cybersecurity operations via SkillBridge Internship.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Project Manager
USCG
Alexandria, Virginia
06.2023 - Current
- Spearheaded enterprise cybersecurity initiatives for 36 IT projects valued at $115M.
- Coordinated stakeholder meetings to align project objectives and outcomes.
- Maintained comprehensive project documentation on shared digital platforms.
- Led a performance development team of 8 personnel to enhance processes and readiness.
- Collaborated closely with other departments in order to ensure timely resolution of any conflicts or problems encountered during the course of the project.
Operations Planner
CGCYBER
Washington, District of Columbia
06.2019 - 06.2023
- Aligned operational plans with business objectives through collaboration with cross-functional teams.
- Facilitated communication across departments to streamline processes and minimize delays.
- Partnered with DHS, CISA, DOE, and National Guard for joint cybersecurity operations and exercises.
- Supported incident response activities, including triage and escalation procedures during events.
- Trained new team members on operational procedures and best practices to enhance team effectiveness.
Enterprise Account Manager
USCG
Alexandria, Virginia
06.2014 - 06.2019
- Managed relationships with key enterprise clients across various sectors to enhance service delivery.
- Led a team of six in monitoring and troubleshooting IT infrastructure for over 50,000 users.
- Collaborated with cross-functional teams to ensure consistent alignment in service execution.
- Supported SOC-like functions by escalating outages and investigating anomalies.
- Maintained over 870 servers, 5,000 switches, and 1,400 circuits to ensure system integrity.
- Liaised with DHS/CGCYBER to address security incidents effectively.
Network Manager
USCG
Alexandria, Virginia
06.2013 - 06.2014
- Managed a team of 18 personnel to monitor Coast Guard’s unclassified and classified networks.
- Facilitated incident detection and recovery for more than 50,000 users.
- Supervised 41 watch personnel in conducting real-time event monitoring and response activities.
- Troubleshot network issues, minimizing downtime for all departments.
- Led a team of IT professionals in maintaining network integrity and reliability.
Education
BS Information Systems, Cyber Security Management
Strayer University
Alexandria, VASkills
- Risk assessment
- Cybersecurity frameworks
- Project management
- IT infrastructure monitoring
- Incident response
- Stakeholder engagement
- IT service management
- Enterprise architecture
Certification
- ITIL
- GSLC
Timeline
IT Project Manager
USCG
06.2023 - Current
Operations Planner
CGCYBER
06.2019 - 06.2023
Enterprise Account Manager
USCG
06.2014 - 06.2019
Network Manager
USCG
06.2013 - 06.2014
BS Information Systems, Cyber Security Management
Strayer University
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