Dedicated professional with proven expertise in customer service, problem-solving, and relationship building. Committed to delivering high customer satisfaction through attention to detail and effective communication.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Jr Maintance
Applied Resource Associates
Leonardo, New Jersey
08.2014 - 11.2025
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Route Sales Representative
Wise
Jackson, NJ
04.2006 - 07.2014
Managed daily route schedules and optimized delivery paths for efficiency.
Built strong customer relationships through regular communication and feedback collection.
Delivered products to customers while ensuring compliance with safety regulations.
Conducted inventory checks to maintain product availability and accuracy.
Loaded, unloaded, and delivered product in a timely manner.
Monitored stock levels on route trucks to ensure accuracy of inventory counts.
Promoted positive relationships with customers to maintain consistent sales.
Delivered product to customers in a safe and courteous manner.
Responded quickly to customer inquiries regarding products or services.
Confirmed product displays met company specifications regarding placement, date codes and pricing.
Restocked shelves as needed in order to ensure adequate inventory levels for customers.
CBRNE Hazard Modeling Software Instructor at Applied Research Associates Inc.CBRNE Hazard Modeling Software Instructor at Applied Research Associates Inc.
Behavioral Health Technician/CADC Intern at Discovery Institute For Addictive DisordersBehavioral Health Technician/CADC Intern at Discovery Institute For Addictive Disorders