Frank Moore

• Enhanced concert performances by selecting diverse and engaging musical pieces.
• Collaborated with musicians for seamless coordination and optimal execution of live events.
• Developed musicians'' skills through focused rehearsals, ensuring high-quality performances.
• Managed budgets effectively, allocating resources to support various music department needs.
• Teach new music and review old music to the praise and worship team.
• Rehearse all music with the Band
• Travel with Minister and praise team on invited engagements to sing.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Collaborated with team members to develop best practices for consistent customer service delivery.

• Improved customer satisfaction by actively listening to concerns and providing timely resolutions.
• Delivered exceptional customer service through proactive problem-solving and efficient resolution of issues.
• Streamlined processes for better workflow, reducing call wait times and improving overall customer experience.

Greeting Patients in the lobby and beginning paper work

Appointment scheduler for consultations and surgeries

Answering incoming calls, and orders from doctors for surgeries instructions.

Work with claims adjusters, process and investigate Claims what could not be paid. Verify Insurance and file authorizations for upcoming surgeries.

Assist Patients with Laundry, and cleaning of the their rooms. assisting with homework and other activities.

Dispense Patients Medication dosage twice a day.

Prepare and cook dinner every day and serve patients dinner. Assist with chores after dinner before bedtime.

Prepare notes and write reports on all patients everyday. And track their behaviors