Frank Morales

Directs full spectrum command and control networking operation supporting the Vice President of the United States(VPOTUS)

• Performs advance software installations and upgrades to operating systems and layered software packages.
• Ensure compliance with relevant corporate and government policies and standards.
• Leads 20 members to build redundant and robust executive, tactical, terrestrial and satellite networks to improve system fail over and survivability by 90%
• Performing business development activities including initial review of customer requirements and the preparation and review of resulting technical and cost proposals.
• Develops technical solution for the management for software, hardware, configurations, and architecture.
• Manages training and development for a team of 87 members to deliver IT networks, Voice Over Internet Protocol, Video Teleconferencing resulting in 100% network optimization.
• Conducts advanced hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
• Provides troubleshooting support for systems hardware and software issues that are highly complex.
• Oversees database archive operations for classified information systems while assuring data recovery, integrity and availability
• Directs engineering and installation projects. Implemented $3 million technical refresh on all end user assets increasing network performance 70%
• Upholds network and voice system security standards implementation in accordance with industry requirements and coordinates funding for emerging cyber requirements
• Ensures accountability & security for $8M in communications assets & office spaces

• Oversaw various recruiting functions to include talent acquisition, strategic planning, & prepared reports to improve organizational effectiveness
• Managed the strategic level targeted marketing program to attract and recruit 300 civilian applicants from 22 surrounding High Schools and colleges
• Directed recruiting program hiring and job offer program by screening and evaluating the technical skills, physical ability, cognitive abilities and personality traits to fill job vacancies
• Managed job analysis and job evaluation process for 52 positions and screened applicants for organizational compatibility
• Developed and implemented onboarding and orientation programs for new employees.
• Developed effective relationships with external recruitment partners, ensuring alignment with company values and hiring objectives.
• Mentored junior team members on effective talent acquisition methodologies, fostering professional growth within the department.
• Partnered with HR leadership to ensure compliance with federal, state, and local labor laws throughout the recruitment process.

• Analyzes incident trends, updates tickets using Remedy, & recommends corrective actions, as necessary while engaging & coordinating technical resources across IT support teams to ensure that the incident management process is followed
• Directs Base Cyber Security workforce responsible for $103M network accreditation
• Installs workstations, laptops, printers, and related equipment as directed by service request tickets to include asset tracking and system monitoring in support of end user operations
• Delivers local and remote Tier 1 IT support for hardware and software to 8000 personnel