Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
Made approval and denial recommendations by determining accurate risk levels.
Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwriting.
Underwriting Professional Associate
American International Group Inc
02.2023 - 02.2024
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Greeted customers and offered assistance for increased customer satisfaction.
Summer Intern
American International Group Inc
06.2022 - 08.2022
Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
Gained valuable industry knowledge through attending seminars, workshops, and conferences related to the field of expertise during the summer internship program.
Lot Attendant
Automotive Resource Management LLC
05.2021 - 08.2021
Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.