Frank Nassar
Phoenix,USA
Summary
Dynamic ERP Delivery Lead with extensive experience at NetSuite/Oracle Corporation, excelling in strategic planning and execution. Proven track record in managing multimillion-dollar projects, optimizing business processes, and fostering cross-functional collaboration. Adept in risk management and client relationship management, driving successful implementations that enhance operational efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
ERP Delivery Lead
NetSuite / Oracle Corporation
Phoenix, AZ
01.2023 - Current
- Lead strategic ERP delivery initiatives across multiple client engagements.
- Drive stakeholder alignment, delivery execution, and project governance.
- Collaborate with cross-functional teams to manage solution delivery lifecycle.
- Oversee budgeting, resource planning, and risk mitigation efforts.
- Serve as executive escalation point and champion best practices in project delivery.
Senior Project Manager
NetSuite / Oracle Corporation
Phoenix, AZ
01.2021 - 12.2022
- Managed concurrent ERP implementations across various industries.
- Delivered enterprise-level solutions by guiding client onboarding, configuration, and go-live activities.
- Facilitated executive reporting, milestone tracking, and process improvements.
- Managed project timelines, budgets, and resources for multiple concurrent projects.
- Facilitated stakeholder meetings to align project goals and expectations effectively.
- Developed comprehensive project plans using advanced project management tools.
- Identified risks and implemented mitigation strategies throughout project life cycles.
- Collaborated with engineering teams to ensure technical feasibility of projects.
Senior Project Manager
MercuryGate
Phoenix, AZ
01.2017 - 01.2021
- Oversaw TMS and logistics implementations for national and global clients.
- Managed development cycles, coordinated client communications, and ensured timely delivery.
- Utilized project management tools for budget control, risk management, and reporting.
- Managed project timelines, budgets, and resources for multiple concurrent projects.
ERP Project Manager
NetSuite / Oracle Corporation
Phoenix, AZ
01.2016 - 01.2017
- Directed multiple ERP engagements with full lifecycle responsibility.
- Communicated project status updates to stakeholders, fostering transparency and collaboration.
- Identified risks associated with the ERP project and developed mitigation strategies.
- Developed project plans outlining timelines and resource allocation for ERP initiatives.
- Managed multiple projects with competing deadlines simultaneously.
Senior Project Manager / Senior Consultant
NCR Corporation
Phoenix, AZ
01.2003 - 01.2016
- Directed implementation projects for ERP, CRM, logistics, and retail systems.
- Developed project plans using Agile methodologies to streamline workflows.
- Analyzed client requirements to customize ERP solutions effectively.
- Facilitated risk assessments to identify potential project challenges early.
- Managed project scope, timeline and budget in alignment with company objectives.
- Championed process audits and developed continuous improvement strategies.
Application Consultant
AFS Technologies, Inc. (Government Sector)
Phoenix, AZ
01.1999 - 01.2003
- Conducted client training, system audits, and software upgrades.
- Coordinated implementation teams and provided post-deployment support.
- Analyzed client requirements to customize ERP solutions effectively.
- Developed documentation for processes and system configurations for clarity.
- Analyzed client systems, identifying vulnerabilities and recommending services as necessary.
Software Implementation Consultant
American Red Cross
Phoenix, AZ
01.1996 - 01.1999
- Analyzed client requirements to optimize ERP system functionality.
- Configured ERP solutions to align with business objectives and user needs.
- Provided training sessions for end-users on ERP system features and best practices.
- Documented functional specifications for system enhancements and customizations.
Education
Bachelor of Science - Business Administration
Arizona State University
Tempe, AZAccounting Certification -
University of Phoenix
Phoenix, AZSkills
- PMP-Certified Project Management
- ERP & CRM Implementation
- Cross-functional Team Leadership
- Strategic Planning & Execution
- Budgeting & Forecasting
- Business Process Optimization
- Change & Risk Management
- Client Relationship Management
- Inventory & Warehouse Systems
- Financial & Job Cost Accounting
- Contract negotiation
- Quality Control & Audit
Affiliations
Project Management Institute (PMI), Member
Certification
Project Management Professional (PMP), PMI
References
Available upon request.
Timeline
ERP Delivery Lead
NetSuite / Oracle Corporation
01.2023 - Current
Senior Project Manager
NetSuite / Oracle Corporation
01.2021 - 12.2022
Senior Project Manager
MercuryGate
01.2017 - 01.2021
ERP Project Manager
NetSuite / Oracle Corporation
01.2016 - 01.2017
Senior Project Manager / Senior Consultant
NCR Corporation
01.2003 - 01.2016
Application Consultant
AFS Technologies, Inc. (Government Sector)
01.1999 - 01.2003
Software Implementation Consultant
American Red Cross
01.1996 - 01.1999
Bachelor of Science - Business Administration
Arizona State University
Accounting Certification -
University of Phoenix
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