Frank Ochoa
Mays Landing,NJ
Summary
Reliable individual with skills, determination and experience. Smart and committed to job well done and offering exceptional drive. Hardworking Automotive Technician with 4-5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Pharmacy Lab Technician
Curexa Pharmacy
09.2023 - Current
- Maintained safe, tidy and organized laboratory environment.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Operated all labeling equipment.
- Verified proper labeling and identification on all orders before shipment towards Galloway.
- Checked accuracy of product labeling, rectifying any issues.
- Performed cleaning, and preventative maintenance activities to keep equipment functional and safe.
Automotive Diesel Technician
United States Marine Corps, USMC
12.2019 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed safety and emissions inspections.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Tore down, repaired and rebuilt faulty assemblies such as steering systems and linkages.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Verizon Mobile Associate
BestBuy/Verizon
10.2022 - 08.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Applied external accessories such as screen protectors, skins and more.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
Cook/Manager
IHOP
12.2020 - 09.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
Automotive Maintenance Technician
Marine Corps Combat Service Support School
Camp Lejeune, NC08.2020
High School Diploma -
Brick Township Memorial High School
Brick, NJ06.2016
Skills
- Equipment Setup
- Quality Control Monitoring
- Machine Maintenance
- Vehicle Inspection
- Customer Service
- Preventive Maintenance
- Parts Replacement
- Attention to Detail
- Adaptability
- Active Listening
- Organizational Skills
- Problem Solving
- Effective Communication
- Critical Thinking
- Adaptive Learning/Quick Learner
- Teamwork and Collaboration
- Extremely Motivated/Determined to Learn
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Pharmacy Lab Technician
Curexa Pharmacy
09.2023 - Current
Verizon Mobile Associate
BestBuy/Verizon
10.2022 - 08.2023
Cook/Manager
IHOP
12.2020 - 09.2022
Automotive Diesel Technician
United States Marine Corps, USMC
12.2019 - Current
Automotive Maintenance Technician
Marine Corps Combat Service Support School
High School Diploma -
Brick Township Memorial High School
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