Frank Pelaez

Oversaw meat account management at Quincy DC and Pompano DC to enhance operational efficiency.

Expanded global reach through effective management of export accounts.

Facilitated market training on operational strategies for improved performance.

Cultivated client relationships to promote sustained engagement and loyalty.

• Executed regular communications with accounts to identify and pursue sales opportunities.
• Advised clients on best practices to optimize operational effectiveness.
• Formulated strategic plans to enhance account management processes.
• Attended Food Shows with Event Team to establish connections and explore sales opportunities.

• Trained and supervised staff on meat handling techniques and safety protocols.
• Ensured compliance with health and safety regulations across all department activities.
• Maintained inventory levels, organizing stock for efficient product rotation.
• Developed merchandising strategies to maximize sales and profit margins.
• Collaborated with suppliers to consistently source high-quality meat products.
• Executed waste minimization and saleable yield methods for meat department.
• Communicated effectively with personnel possessing limited English proficiency.

• Supervised daily operations of the meat department ensuring quality standards.
• Managed inventory levels and ordered supplies as needed.
• Developed promotional displays to enhance customer engagement in-store.
• Ensured compliance with health regulations and sanitation practices.
• Assisted customers with product selections and answered inquiries effectively.
• Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
• Developed merchandising strategies to maximize sales and profits.
• Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
• Managed meat department staff, including hiring and training of new employees.
• Maintained accurate records of sales and purchases in the meat department.
• Ensured that all products were properly labeled with expiration dates, ingredients lists.
• Monitored production processes for efficiency and cost-effectiveness.
• Provided ongoing feedback to store management on performance metrics and opportunities for improvement.

• Oversaw daily operations of meat department, ensuring adherence to quality standards.
• Trained staff on proper handling and storage techniques for meat products.
• Managed inventory levels and placed orders for supplies as necessary.
• Implemented safety protocols to maintain a hygienic work environment.
• Delivered high-quality meat and poultry products, meeting customer specifications and driving consistent sales.
• Developed merchandising strategies to maximize sales and profits.
• Coordinated with vendors regarding order fulfillment issues or discrepancies.
• Ordered merchandise and supplies to ensure appropriate inventory levels.
• Assisted customers with product selection, preparation techniques, recipe ideas.
• Ensured that all products were properly labeled with expiration dates, ingredients lists.

• Managed daily operations of lawn care and landscaping services.
• Coordinated scheduling for crew members and service appointments.
• Supervised staff during landscape projects to ensure quality work.
• Developed customer relationships through effective communication and service delivery.
• Implemented efficient processes for equipment maintenance and inventory management.
• Trained new employees on safety practices and landscaping techniques.
• Resolved customer inquiries and complaints promptly to maintain satisfaction.
• Kept records for production, inventory, income, and expenses.
• Determined pricing for products or services based on costs and competition.
• Negotiated contracts with vendors for supplies and services.
• Monitored cash flow to ensure proper budgeting of resources.
• Managed operations budgeting, accounts payable, and accounts receivable and payroll.
• Created a customer service policy to ensure customers were satisfied with products or services.
• Ensured compliance with all local laws and regulations related to the business operations.
• Delegated work to staff, setting priorities and goals.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

• Monitored inventory levels and placed orders for stock replenishment.
• Ensured compliance with health regulations and sanitation standards.
• Controlled packaging processes to maintain product freshness and presentation.
• Assisted customers with inquiries and provided expert product knowledge.
• Coordinated weekly promotions and displayed products attractively in cases.
• Conducted regular equipment maintenance to ensure operational efficiency.
• Ordered, received, and stocked merchandise in a timely manner.
• Packed display case with meat and poultry products, checking price tags for accuracy.
• Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.
• Coached team members on equipment safety, food handling and merchandising techniques, and proper meat handling procedures for meats
• Performed waste minimization, saleable yield and predictive costing methods for meat department.
• Determined effective department schedules and delegated work to employees based upon strength and experience.
• Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
• Established loyalty, executing flawless customer engagement to drive client retention.
• Resolved customer complaints in a timely manner while upholding company policies and procedures.

• Cut and trim various meat products according to customer specifications.
• Maintain cleanliness and organization of meat preparation area at all times.
• Collaborate with team members to fulfill special orders for customers promptly.
• Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
• Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market. Made and smoked sausage, souse products, and smoked hams.
• Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
• Cut meat efficiently by breaking product down into sub-primal and retail cuts.