Frank Pester

Conservation and repair of Books, Manuscripts, Photos and other material used in the Library.

• Managed store inventory and stock levels to maintain availability of products.
• Managed team of [Number] employees to maintain smooth-running operations of shop floor.
• Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Oversaw supply restocking, area cleaning, and product organization.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Managed daily store operations for smooth functioning and achieving sales targets.
• Evaluated staff performance regularly to identify areas for improvement or commendation.
• Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
• Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
• Maintained clean and organized floor area, improving shopping experience for customers.
• Managed staff scheduling to cover peak times effectively without overstaffing.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.