Frank Peters
Toms River
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
40
40
years of professional experience
Work History
Account Executive
R+L Carriers
08.2017 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Account Executive
FedEx
03.1996 - 06.2017
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Sr. Manager
FedEx
02.1989 - 02.1996
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
Manager of Operations
FedEx
06.1984 - 01.1989
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Associate Of Applied Business - Insurance
College of Insurance
New York, NYSkills
- Consultative Selling Techniques
- Business Development and Planning
- Proposal Generation
- Corrective Actions
- Sales Strategies Implementation
- Personnel Accountability
- Knowledge of Industrial Standards
- Product and Service Sales
Accomplishments
- Supervised team of 161 staff members.
Timeline
Account Executive
R+L Carriers
08.2017 - Current
Account Executive
FedEx
03.1996 - 06.2017
Sr. Manager
FedEx
02.1989 - 02.1996
Manager of Operations
FedEx
06.1984 - 01.1989
Associate Of Applied Business - Insurance
College of Insurance
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