Growth-focused sales leader with 20 years' proven success analyzing markets, developing strategic marketing campaigns, and proactively managing accounts to ensure loyalty, satisfaction, and increased year-over-year spending.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Service Renewals Manager
Cisco Systems
06.2019 - Current
Strategically and proactively engaged with my customers, partners, and account managers to up-sell the value of services and drive additional annual recurring revenue from $5m in FY20 to $8.3m in FY23
Preemptively monitor, identify risk points, and track to resolve customer's Cisco service renewal contracts leading to achieving 19% YoY on-time renewal rate growth
GLOBAL OEM ALLIANCE SALES MANAGER- Hewlett Packard Enterprise
Eaton Corporation
10.2014 - 06.2018
Expanded product portfolio worldwide by 25% through direct and channel market sales
Developed high touch training regimens for the resale community and marketing campaigns for over 4,000 partners growing new business by 20% resulting in YoY average of $2m
Collaborated with the internal sales teams to drive attach rate showing 30% growth
Created pricing strategies to ensure maximum product efficacy.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability
Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals
CHANNEL SALES AND MARKETING MANAGER
Eaton Corporation
07.2012 - 10.2014
Developed Business to Business sales strategies for 500 of the Southeast regional channel partners resulting in a 25% YoY average growth
Monitored partners and identifies sales targets using CRM tools
Crafted trade show messages and conducted call-out campaigns before and after shows to increase partner growth of 32%
Utilized social media and networking strategies to develop partner relations
Negotiated stocking volumes to maximize forecasts.
Enhanced company reputation through successful public relations initiatives and positive media coverage
PARTNER ACCOUNT MANAGER
Cisco Systems, Via MarketStar
07.2010 - 11.2011
Initiated, developed, and managed relationships with over 300 Southeast partners
Led monthly 'Welcome to Cisco' telepresence for new worldwide partners.
Onboarded new partners efficiently, providing them with necessary resources and support to succeed in their respective markets
Developed advertising tactics and implemented new solutions for increased brand awareness
Progressively expanded sales and product lines for Eaton/Hewlett Packard Enterprises by 25% and growing revenue from $5.7m to $9.2m over a four-year period.
Community Service
North Carolina Museum of Art, Young Contemporary Board
North Carolina Museum of History, Young Associations Board
Habitat for Humanity, Eaton Team
Eaton Community Involvement Team
Disaster Relief Cisco Team, American Red Cross
Cisco's Disaster Incident Response
Timeline
Service Renewals Manager
Cisco Systems
06.2019 - Current
GLOBAL OEM ALLIANCE SALES MANAGER- Hewlett Packard Enterprise
Software Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.oSoftware Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.o