Frank Poos
Georgetown,TX
Overview
11
11
years of professional experience
1
1
Certification
Work History
Wrecker Operator
Finger Towing Services
06.2023 - 08.2023
- Vehicle recovery and incident management
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Inspected vehicle before and after transport and logged and reported any problem.
- Secured loads with proper strapping and bracing techniques to prevent damage to assets during transports.
- Maintained contact with supervisor to receive delivery instructions.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Took before and after photos of vehicles for insurance purposes.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Service Technician
Direct Propane Services
01.2016 - 05.2023
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Leak Detection and repair
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Worked with diverse types of weather and ground conditions.
- Estimating and bidding
- Responded and worked around obstacles.
- Upheld code and industry standards.
Plumber/General Foreman
Hample Pools & Services
08.2012 - 12.2015
- Worked alongside team to accomplish work goals according to schedule.
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Supervised layout, assembly and installation of all pool plumbing
- Worked in field installing and testing plumbing and equipment.
- Assigned workers to specific tasks to complete and supervised activities for quality.
- Assembled and secured pipes, tubes, fittings and related equipment according to project specifications.
- Utilized equipment to excavate and backfill trenches for buried plumbing.
Education
Round Rock High School
Round RockSkills
- Service Call Response
- Issue and Problem Resolution
- Project Estimation and Bidding
- Heavy Equipment operator ie, skidsteer, excavator, crane truck, etc
- Customer Service
- Client Relationship Management
- Load securing
- Organization Skills
- Commercial Driving Experience
- Equipment Inspection
Certification
- Class A License
- Tanker and Hazmat Endorsement
- Licensed through TDLR for Towing Operator & Incident Management
- Licensed through RRC for Service and Installation of LP Gas Systems
Timeline
Wrecker Operator
Finger Towing Services
06.2023 - 08.2023
Service Technician
Direct Propane Services
01.2016 - 05.2023
Plumber/General Foreman
Hample Pools & Services
08.2012 - 12.2015
Round Rock High School