FRANK PORTER
LOUISVILLE,KY
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
18
18
years of professional experience
Work History
Supervisor Waste Reduction Department
Louisville Metro Government Department of Public Works and Assets
09.2022 - Current
- I am the overseer of the entire Waste Reduction Department of Louisville Metro Government
- We handle all of the waste materials dumped at the Waste Reduction Center (WRC) which in turn is transported to locations such as the main Landfill of Louisville, KY., WestRock Recycle Center, Repack Metal Recycle Center, Tire Disposal, and Light-bulb Recycle in Indianapolis, IN
- The (WRC) works alongside other Louisville Metro Public Works Departments such as: Waste Collection, Bulk Waste, Clean Collaboration, Metro Government Recycling, Education, and Codes and Regulations
- We currently conduct collaborative work efforts with Louisville Metro Police, Fire, Sewer, and Corrections
- We have business partnerships with non-profit organizations: House of Ruth, Salvation Army, Habitat for Humanity, Supplies Overseas among other community services to help make the city a better place
- Under my supervision the Waste Reduction Department was able to raise profits from $574,000 to $1,300,000 in 2 years.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Recycling Supervisor
Louisville Metro Government
02.2018 - 08.2022
- Conducted regular risk assessments, addressing potential hazards before they escalate into serious issues.
- Fostered a culture of sustainability within the organization by promoting environmentally friendly practices among employees.
- Managed budgets effectively, ensuring appropriate resource allocation while minimizing unnecessary expenditures.
- Increased recycling output by optimizing scheduling and resource allocation.
- Optimized transportation routes for efficient material pick-up and delivery, reducing overall costs.
- Reduced workplace accidents by enforcing strict safety protocols for staff members.
Founder/Executive Director
Men Building Men Inc.
08.2009 - Current
- Mentors young men ages 14-24 in the Metro Louisville and surrounding areas
- Developed programs, wrote grants, and partnered with the Kentucky Department of Justice and Juvenile Justice, Louisville Metro Police Department and other agencies to serve participants.
Meter Reader
Louisville Gas and Electric
08.2013 - 12.2015
- I read gas and electric meters for the metropolitan Louisville and other surrounding cities
- I interacted with customers of Louisville Gas and Electric handling repair issues.
Broadband Support
Charter Communications
09.2011 - 01.2012
- Received inbound calls dealing with cable and/or internet services
- I was also responsible for collecting payments, making payment arrangements, and setting repair or installation appointments
- I used specific programs that were designed by Charter Communications as well as Microsoft Word, Excel, Database and Outlook.
Telesales
Sprint Communications
07.2006 - 08.2009
- Make outgoing calls to small business and large corporations selling individual and group cellular phone and internet plans
- I also handle customer account and billing issues
- I was proficient in all Microsoft applications such as Word, Excel, Database, PowerPoint and Outlook.
Education
Masters of Science in Social Work - Social Work
University of Louisville Kent School of Social Work
05.2019
Bachelor of Science - Justice and Public Safety Administration
Sullivan University
04.2016
Communications
Jefferson Community College
12.2000
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
- Staff Development
- Staff Discipline
Accomplishments
- 11/01/85: Graduated Marine Corps Recruit Training Parris Island, South Carolina
- 04/01/87: Graduated Marine Corps Small Unit Leadership Training School in Kaneohe Bay, HI
- 04/01/89: Graduated Marine Corps Non-Commissions Officers Leadership Training School in Quantico, VA
- 04/01/94: Received my Minster’s License in the Church of God In Christ Inc
- 07/01/98: Ordained an Elder in the Church of God In Christ
Timeline
Supervisor Waste Reduction Department
Louisville Metro Government Department of Public Works and Assets
09.2022 - Current
Recycling Supervisor
Louisville Metro Government
02.2018 - 08.2022
Meter Reader
Louisville Gas and Electric
08.2013 - 12.2015
Broadband Support
Charter Communications
09.2011 - 01.2012
Founder/Executive Director
Men Building Men Inc.
08.2009 - Current
Telesales
Sprint Communications
07.2006 - 08.2009
Masters of Science in Social Work - Social Work
University of Louisville Kent School of Social Work
Bachelor of Science - Justice and Public Safety Administration
Sullivan University
Communications
Jefferson Community College
Degrees
- MSSW
- BSCJ
- BSPA
Military Service
08/01/85, 12/01/91, United States Marine Corps, Infantryman, Marine Corps Honor Guard, 10/01/88, 12/01/91
References
References upon request
Degrees
- MSSW
- BSCJ
- BSPA
Military Service
08/01/85, 12/01/91, United States Marine Corps, Infantryman, Marine Corps Honor Guard, 10/01/88, 12/01/91
References
References upon request
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