Summary
Overview
Work History
Education
Skills
Languages
Varsirty Football Team's Anchor for other players
Timeline
Generic

Frank Puglisi

Forked River

Summary

Professional food service manager with strong background in deli operations. Demonstrates expertise in team collaboration, inventory management, and customer satisfaction. Adept at adapting to changing needs and maintaining high standards to achieve results. Known for reliability, leadership, and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Deli Manager

Antonio's Gourmet Salumeria
01.2018 - Current
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Coordinated daily operations, ensuring efficient workflow and timely preparation of deli items for customer satisfaction.

Cashier

Antonio's Gourmet Salumeria
09.2015 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Tottenville Highschool
Staten Island, NY
06-2017

Skills

  • Customer service
  • Employee supervision
  • Task delegation
  • Inventory management
  • Product rotation
  • Catering support
  • Catering services
  • Display upkeep

Languages

English
Native or Bilingual
Italian
Native or Bilingual

Varsirty Football Team's Anchor for other players

Awarded for being a go-to guy the players could go to for on and off field help, not named a team captain but someone many would call a captain

Timeline

Deli Manager

Antonio's Gourmet Salumeria
01.2018 - Current

Cashier

Antonio's Gourmet Salumeria
09.2015 - 01.2019

High School Diploma -

Tottenville Highschool

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