Summary
Overview
Work History
Education
Skills
Timeline
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Frank Ragone

East Quogue,NY

Summary

  • Customer Service Excellence : Skilled in creating a welcoming environment, creating strong customer relationships, and providing product recommendations to meet individual needs of the customer.
  • Product Knowledge and Education : Proficient in understanding and communicating detailed information about product offerings
  • Hospitality-Focused Approach : Adept at ensuring customer satisfaction and delivering an exceptional retail experience through attentive and professional interactions.
  • Attention to Detail : Strong ability to follow Standard Operating Procedures while maintaining store cleanliness, organization, and visual appeal.
  • Effective Communication : Clear and confident in educating customers, answering questions, and translating complex product information into accessible insights.
  • Problem Solving and Adaptability : Capable of addressing customer concerns, resolving challenges promptly, and adapting to a dynamic retail environment.
  • Team Collaboration : Experienced in working closely with team members to ensure an efficient workflow while supporting store goals.


Overview

11
11
years of professional experience

Work History

Dog Trainer

Frenchie Focus Academy
05.2016 - Current
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Observed dogs in various settings to determine behavioral concerns and problems.
  • Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.

Gas Station Clerk

Speedway Gas Station
06.2018 - 10.2018
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.

Sales Associate

Mr. Q
08.2016 - 07.2017
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

McDonald's
03.2014 - 06.2016
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Westhampton Beach High School
Westhampton Beach
06.2018

Skills

    • Excellent people skills
    • Reliable and punctual
    • Outgoing personality
    • Adapt to diverse groups
      • Merchandise display
      • Negotiation tactics
      • Sales trends

Timeline

Gas Station Clerk

Speedway Gas Station
06.2018 - 10.2018

Sales Associate

Mr. Q
08.2016 - 07.2017

Dog Trainer

Frenchie Focus Academy
05.2016 - Current

Cashier

McDonald's
03.2014 - 06.2016

High School Diploma -

Westhampton Beach High School

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Frank Ragone