Frank R DeLuna
San Antonio,TX
Summary
Dynamic sales and marketing professional with expertise in relationship building, customer retention, and marketing strategy development. Proven ability to enhance brand visibility and drive customer engagement through innovative outreach initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Sales and Marketing Manager
Puro Clean North East
San Antonio, TX
01.2026 - Current
- Developed marketing strategies to enhance brand visibility and drive customer engagement.
- Led community outreach efforts to build relationships and expand client base in the local market.
- Championed the use of customer feedback to drive continuous improvement efforts, resulting in increased client satisfaction and loyalty.
- Coordinated successful trade shows and events to showcase company offerings, attracting new clients and strengthening existing partnerships.
Sales and Marketing Lead
Servpro Braunstation
San Antonio, TX
08.2025 - 01.2026
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Established and managed relationships with external data providers and research vendors.
- Generated reports to support development and implementation of marketing plans.
Sales and Marketing Coordinator
Puro Clean Noth West
San Antonio, TX
09.2024 - 07.2025
- Developed and implemented marketing campaigns to enhance brand visibility and customer engagement.
- Managed social media platforms, increasing audience reach and engagement through targeted content strategies.
- Led customer feedback initiatives to drive improvements in service delivery and client satisfaction.
Sales and Marketing Manager
Servpro Northwest
San Antonio, TX
11.2023 - 09.2024
- Mentored sales staff on best practices, improving team performance and customer service standards.
- Managed budget allocations for marketing initiatives, ensuring cost-effective use of resources.
- Collaborated with internal departments to develop cohesive messaging across multiple platforms.
- Cultivated and maintained strategic alliances with key partners and vendors.
Sales and Marketing Representative
Servpro Braunstation
San Antonio, TX
11.2016 - 11.2023
- Established long-term relationships with clients, resulting in increased repeat business and referrals.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
Education
Phlebotomy - Health / E.c.g And Phlebotomy And Echo
S.A.C Health
San Antonio, TX06-2002
GED -
Thomas Jefferson
San Antonio07-1989
Skills
- Product promotion
- Influencer partnerships
- Trade show participation
- Rapport and relationship building
- Business growth and retention
- Leads prospecting
- Sales tracking
- Sales and prospect management
- Marketing planning
- Customer service
- Teamwork and collaboration
- Time management
Certification
IICRC Certified
Languages
Spanish
Native or Bilingual
Timeline
Assistant Sales and Marketing Manager
Puro Clean North East
01.2026 - Current
Sales and Marketing Lead
Servpro Braunstation
08.2025 - 01.2026
Sales and Marketing Coordinator
Puro Clean Noth West
09.2024 - 07.2025
Sales and Marketing Manager
Servpro Northwest
11.2023 - 09.2024
Sales and Marketing Representative
Servpro Braunstation
11.2016 - 11.2023
Phlebotomy - Health / E.c.g And Phlebotomy And Echo
S.A.C Health
GED -
Thomas Jefferson