Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FRANK RICO

Santa Maria

Summary

Dedicated to resolving issues promptly, accurately, and ethically with a proactive mindset. Upholding professionalism, integrity, patience, and efficiency in all tasks. Adaptable to various environments, excelling at quickly learning and problem-solving to achieve successful outcomes.

Overview

17
17
years of professional experience

Work History

CEO

Golden State Remedies
06.2022 - Current


  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Maintained database systems to track and analyze operational data.
  • Oversaw day-to-day activities of 5 employees in a retail establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Managed financial, operational and human resources to optimize business performance.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.

Delivery Driver

DoorDash
04.2021 - 06.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of packages.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.

Delivery Driver

The Source Slo
01.2018 - 04.2021
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.


Driver Helper

U.P.S
11.2015 - 12.2015
  • Helped retrieve packages to there destination, learned how to use handheld scanners to efficiently track and maneuver freight throughout their distribution network (GPS scanner) scanning packages, learned how to read and organize packages by their codes this was a seasonal temporary job.
  • Lifted and carried packages weighing up to 75 pounds.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Exhibited good attendance, work habits, and willingness to learn job functions.


Caregiver

Lena's Residential
02.2015 - 10.2015
  • Charted and recorded information in client files. Tracked client movement on and off the unit by documenting times and destinations of clients. Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Documented all patient information including service plans, treatment reports progress notes every day before shift is over.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Skilled at working independently and collaboratively in a team environment.


Salesman

Santa Maria Times
04.2008 - 10.2013
  • Would reach certain quotas and would gain loyal customers quickly, within a year I was promoted to crew chief and ran the whole team, I was in charge of training them properly before I sent them out, I made sure each team member was briefed of their area they would be working in before sending them out while maintaining safety protocols and procedures, always checked up on them sharing knowledge to meet sale quotas and keeping customers happy and leading team members to success.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Pioneer Valley High School
Santa Maria, CA
01.2014

Skills

  • Commitment to customer satisfaction
  • Adaptable learner
  • Resilient problem-solving
  • Consistent work performance
  • Integrity in leadership practices
  • Proactive work ethic
  • Reliable dedication to responsibilities
  • Skilled in resolving conflicts
  • Attentive listening abilities
  • Detail-oriented organizational abilities
  • Polite interaction skills
  • Collaborative team player

Languages

Spanish
English

Timeline

CEO

Golden State Remedies
06.2022 - Current

Delivery Driver

DoorDash
04.2021 - 06.2022

Delivery Driver

The Source Slo
01.2018 - 04.2021

Driver Helper

U.P.S
11.2015 - 12.2015

Caregiver

Lena's Residential
02.2015 - 10.2015

Salesman

Santa Maria Times
04.2008 - 10.2013

High School Diploma -

Pioneer Valley High School

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