Frank Riganti
103 Harbinger Way, Troy,New York,
Summary
Proven ability to quickly learn and adapt in diverse professional environments, resulting in a well-rounded skill set. Experience includes hands-on opportunities that enhanced technical and interpersonal skills. Committed to continuous improvement and delivering significant value to team objectives.
Overview
4
4
years of professional experience
Work History
Lifeguard
The town of Brunswick
Troy, New York
06.2025 - Current
- Collaborated with team members to coordinate safety drills and training sessions.
- Assisted with swim lessons and activities for various age groups.
- Enforced facility rules and ensured a safe environment for all visitors.
Customer Service Representative
Chick-fil-A
East Greenbush, New York
06.2023 - 01.2024
- Processed customer orders efficiently using point-of-sale system.
- Resolved customer complaints and provided effective solutions promptly.
- Answered customer inquiries and provided accurate information regarding products and services.
Marketing Assistant
Various Nursing rehabilitation centers
Albany, New York
06.2023 - 11.2023
- Assisted marketing team in developing promotional materials for rehabilitation services.
- Managed social media accounts to engage with potential clients and caregivers.
- Supported the execution of digital marketing campaigns to enhance brand awareness.
Nursing home concierge
Dimond Hill Nursing and rhabillitation
Troy, New York
06.2021 - 05.2023
- Organized special events and activities for resident engagement and enjoyment.
- Assisted residents with daily needs, ensuring comfort and satisfaction.
- Handled mail and package deliveries, keeping items secure.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Entered vital forms of data, specifically the status of patients' current COVID-19 status, as well as entering records of COVID-19 vaccination.
Education
Bachelor of Science - Business Administration (Finance and Management)
Marist University
Poughkeepsie, NY05-2029
Paralegal Certificate - Law
Marist College
Poughkeepsie, NY05-2029
Skills
- Project management
- Effective problem-solver
- Data entry
- Marketing strategies
- Data analytics and visualization
- Customer service
- Strategic planning
- Problem resolution
Accomplishments
- 2025 Recipient of La Salle Institute excellence in business award.
- 2025 Recipient of the Sal Forinio Award.
Timeline
Lifeguard
The town of Brunswick
06.2025 - Current
Customer Service Representative
Chick-fil-A
06.2023 - 01.2024
Marketing Assistant
Various Nursing rehabilitation centers
06.2023 - 11.2023
Nursing home concierge
Dimond Hill Nursing and rhabillitation
06.2021 - 05.2023
Bachelor of Science - Business Administration (Finance and Management)
Marist University
Paralegal Certificate - Law
Marist College