Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Frank Salce

Norco,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Lids Locker Room
Ontario, CA
10.2023 - Current
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Tracked sales performance metrics to identify trends in the market place.

Cashier

WinCo Foods
Norco, CA
06.2022 - 07.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona
Pomona, CA
05-2024

Skills

  • Contract Preparation
  • Inventory Control
  • Retail loss prevention
  • Customer Needs Assessment
  • Payment Processing
  • Product Sales
  • Upselling
  • Cash Handling Accuracy
  • Sales expertise
  • Teamwork and Collaboration
  • Problem-solving skills
  • Written and oral communication skills
  • POS System Operation
  • Fraud Detection
  • Positive and professional
  • Stocking and replenishing
  • Business Administration
  • Presentation Development

Affiliations

  • Sports enthusiast
  • Armature sports data collector
  • Tech enthusiast

Accomplishments

  • I made the Deans list in college twice.
  • Receive Excellence in Comprehensive Business Knowledge award
  • Peer Mentor
  • Bronco Scholars Member

Certification

  • Capstone Certified
  • Microsoft Word Certified
  • Microsoft Excell Certified
  • Powerpoint Certified

References

References available upon request.

Timeline

Sales Associate

Lids Locker Room
10.2023 - Current

Cashier

WinCo Foods
06.2022 - 07.2023

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona

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Frank Salce