Frank Sanfilippo
Learning & Development Professional
Felton,PA
Summary
Passionate Learning & Development professional with over 20 years of experience from the classroom to corporate setting. Ability to be an independent contributor or leader who looks at all aspects of each request to prepare thorough proposals that consider the added value, employee experience, and cost / ROI to the business. Innovative systems expert who approaches each project with the idea of increasing efficiencies.
Overview
27
27
years of professional experience
Work History
Internal Project Manager
Industrial Service & Installation Inc
York, PA
06.2023 - Current
- Consult and guide internal customers on best practices for ERP solutions
- Create ERP training content in Adobe Captivate and Articulate Storyline
- Administer and enhance the ERP system (Infor)
- Administer and develop the ERP request flow process
- Create, deliver, and administer effective performance-based technical education.
Manager
Voith US Inc
York, PA
04.2016 - 06.2023
- Learning & Development
- Consult and guide internal customers on best practices for training solutions
- Manage a team of Learning & Development specialists
- Create e-learning training content in Adobe Captivate and Articulate Storyline
- Member of DEI steering committee
- Administer and enhance the LMS and HRIT system (Success Factors) SAP
- Administer and develop the HR employee portal system (UKG)
- Create, deliver, and administer effective performance-based technical education
- Schedule, track, and analyze current training programs by examining learners’ satisfaction levels, proficiency testing, and job performance
- If necessary, provide recommendations and implement improvements to programs
- Collaborate with subject matter experts to provide input for course content and prepare training outlines and lesson plans relevant to the training material
- Design, facilitate, and coordinate both regional and global development and leadership programs that are instructor-led, virtual instructor-led, and e-learning (asynchronous)
- Incorporate various approaches to learning, such as coaching, classroom training, one-on-one sessions, action learning, gamification
- Partner with and influence the Voith learning strategy by representing the North American perspectives to the corporate L&D team for the development of company-wide programs and initiatives
- Apply instructional design methodology and adult learning concepts, principles, and practices utilizing best practices in the development of instructional materials that include e-learning, facilitator’s guides, job aids, reference guides, audio and video scripts, storyboards, assessments, etc
- Define metrics and measure success and sustainability of learning solutions to ensure objectives are met and value is added to the business
- Work with external training providers to outsource training when needed, preparing detailed specifications, managing the vendor relationship, and ensuring value and quality of service
- Prepare and manage the regional annual L&D budget, including responsibility for monitoring costs against budget.
Director of Motorcycle Technology Center
York Technical Institute
York, PA
07.2008 - 04.2016
- Coordinated with admissions and oversaw the campus operational administration functions
- Supervised facilities and parts supplies, materials ordering, and distribution
- Managed 24 employees, including instructors, tool room support, admissions, career services, student services, learning resource center, and front desk receptionist.
Coordinator / Instructor
York Technical Institute
York, PA
01.1997 - 03.2003
- Skilled at working independently and collaboratively in a team environment.
- Program Director of the Motorcycle Technology program for the first year of its conception.
- Provided technical assistance on the Buell Service advisory team, and held many New Product Update seminars around the country & abroad on the XB product platform for technical assistance.
- Coordinator / Instructor of various Harley-Davidson & Buell Service classes.
- Classes involved training for dealer service technicians, Dealer Sales staff, Dealer management staff, also H-D plant employees.
Education
Associates Degree - Business Administration
2004
Studied and completed Quality Engineering and Quality Management certificate - undefined
2006
Skills
- Proficient and trained in the following software:
- Infor (ERP)
- Microsoft 365
- Articulate Storyline
- Adobe Captivate
- Adobe Suite
- Power BI
- Foxit
- Gamification
- Micro learning development bootcamp
- API Bootcamp
- Techsmith - Camtasia
- Success Factors - HRIT and LMS (Talent Management, Performance, HR Analytics, Succession, Compensation, and Employee Central)
- Moodle
- Blackboard
- Cornerstone
- Lean Manufacturing and Design
- Expense Reports
- Staff Training
- Project Management
- Contract Negotiation Expertise
- Performance Evaluations
- Performance Improvement
- International Business
- Agile Methodology
- Data Review
- Site Safety Coordinator
- Project Goals and Milestones
- Presentations
Accomplishments
- Launch, administer, and continually develop the HR employee portal system (UKG) creating transparency and administrative efficiency
- Developed and launched over 250 e-learnings within a 3-year span that saved the company over one million dollars in cost savings
- Continue to develop, manage, and update Leadership programs for the North America region (24 courses) that increased customer satisfaction and consistency throughout the global organization
- Oversaw a Training Center, managing a budget of over two million dollars with a program size of over 100 students, and led the faculty and staff effectively navigating all business challenges
- Developed and ran a Harley Davidson & Buell Training Center at York Technical Institute, inclusive of an Accredited Motorcycle Technology Program
- Liaison between Harley Davidson corporate Engineering and York Mechanics for new product training
- As Director of Campus, achieved School of Excellence award from ACCSC accreditation board in 2014
Affiliations
Certificate of Excellence from Career College Association for successful completion of the 2010 Leadership Academy
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementStock Options / Equity / Profit SharingWork from home optionTeam Building / Company RetreatsTimeline
Internal Project Manager - Industrial Service & Installation Inc
06.2023 - Current
Manager - Voith US Inc
04.2016 - 06.2023
Director of Motorcycle Technology Center - York Technical Institute
07.2008 - 04.2016
Coordinator / Instructor - York Technical Institute
01.1997 - 03.2003
HACC Community College - Associates Degree, Business Administration
Penn State College from ASQ - Studied and completed Quality Engineering and Quality Management certificate,
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