FRANK SEGRO
Stone Ridge,NY
Summary
Accomplished and pragmatic Executive Director leveraging strong team leadership and development to drive forward progress. Long-time lover and enabler of the arts. Lover of building systems that work and tearing down those that cannot. Highly organized and detail-oriented leader with strong sense of vision and passion for the work. Demonstrated success in implementing efficient systems across multiple operations and large facilities.
Overview
17
17
years of professional experience
Work History
Executive Director
Camp Reimagined
12.2022 - Current
- Managed spinning new entity out of an existing private foundation into independent 501(c)(3). Including developing and creating a new set of systems, policies, and procedures as well as working with board of directors to guide vision, programming & operational strategy.
- Oversaw budget, financial management, and multi-million dollar capex work ensuring fiscal responsibility and long-term sustainability for the organization.
- Built relationships with new and former donors, government officials and other organizations to secure funding and support for organization.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Conducted all HR functions, including talent acquisition, payroll, culture, onboarding, performance management, and employee engagement initiatives.
- Managed cash flow and collaborated closely with Board to optimize financial resources in operationalizing organization's mission.
- Administer legal, safety, fiscal, compliance, facilities, and technology areas of the organization.
Managing Producer
Columbia County Players
10.2023 - Current
- Oversaw all business operations to ensure successful launch of new entity.
- Managed talent acquisition processes including auditions, interviews, hiring decisions, contract negotiations for cast members as well as creative teams.
- Established a strong artistic vision for each production, inspiring creative collaboration among the team members.
- Managed budgets and resources effectively, ensuring timely completion of projects without compromising quality.
- Oversaw box office operations, managing ticket sales processes and ensuring accurate financial reporting.
- Delivered high-quality productions by overseeing all aspects of pre-production, production, and post-production processes.
- Organized community outreach programs to increase visibility within the local arts scene and encourage greater public engagement.
- Negotiated contracts with talent, vendors, and partners while maintaining budgetary constraints and achieving desired outcomes.
- Oversaw production design elements like set construction, costumes, props, lighting, and sound design to ensure cohesive visual storytelling.
Chief Operating Officer & Co-Founder
Kingdom Faire
11.2021 - Current
- In partnership with the CEO in setting and driving company vision, operational strategy, and determining core strategies.
- Developed concepts for new and flagship events. Created and executed each event from booking and programming to strike.
- Translated high-level strategy into actionable steps for growth, implementing company-wide goal setting, performance management, P&L management, and annual operations planning.
- Oversaw company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and organizational outcomes are met or exceeded.
- Cultivated strategic alliances, forging relationships with industry leaders, local officials and investors that facilitated knowledge exchange and co-innovation.
- Generated comprehensive marketing and creative plans in alignment with overall business goals and objectives.
- Ensured all legal and regulatory documents, permits, and licenses are filed, reported, audited, and in compliance with laws and regulations for the company.
- Initiated and implemented process improvement strategies relating to workflow, quality of programming, safety, and experience.
Director of Business Operations
Broadway & Beyond Theatricals
09.2021 - 11.2021
- Conducted and coordinated day-to-day operations, including budgeting, accounting, human resources, company operations, investor relations, production operations and organizational systems.
- Provided SWOT & PEST analyses and evaluations of new business opportunities and investment options.
- Established clear performance metrics for employees at various levels within the organization, driving accountability and excellence across all functions.
- Evaluated and provided recommendations for operational changes, improvements or challenges to the partners.
- Oversaw human resources, finance and payroll functions.
- Served as a key liaison between executive leadership and team members, fostering open communication channels and addressing concerns promptly.
- Collaborated with partners and staff to build an environment of collective responsibility and accountability.
Senior Director of Operations
Bethel Woods Center for the Arts
04.2007 - 09.2021
- Oversaw and managed all day-to-day operations of the organization, including the Museum, concerts, events, general operations, etc.
- Ensured and implemented the board's vision, and energy across all departments.
- Lead efforts in strategic planning, business development, and organizational change.
- Spearheaded all new business from due diligence, negotiations, integration, execution, and oversight.
- Established direction and P&L responsibility for all customer-facing operations including Human Resources, Volunteer Management, Internal and External Festival Management, Security, Risk & Emergency Management, Ticketing, Food and Beverage, Event Management, etc. (approximately 750 team members.) Drove top-line growth through revenue-increasing initiatives and pricing strategies.
- Lead policy and process improvements to identify efficiencies and cost savings wherever possible.
- Managed efforts in developing original contributory events and ideas/concepts to help generate new and/or incremental revenue. Successfully developed and executed new ideas that monetized new areas of the facility, built new audiences and strengthened organizational impact.
- Liaised with local officials, politicos, constituents, and neighbors. Secured necessary governmental approvals and permits while maintaining adequate compliance.
- Encouraged and fostered collaboration between departments and across the senior leadership team to promote a culture that lends itself to fulfilling the organization's needs and goals.
- Solicited sponsorships, contributions, grants and donations from members and community partners.
- Routinely spoke publicly as an ambassador of the organization to large (200+) and small groups both in training and professional settings.
Education
Master of Business Administration - Nonprofit Management
MARYLHURST UNIVERSITY
Eugene, OR01.2015
Bachelor of Arts - Communications, Media Advocacy & Campaigns
GREEN MOUNTAIN COLLEGE
Poultney, VT01.2012
Bachelor of Arts - Environmental Studies, Human Sciences, Law & Policy
GREEN MOUNTAIN COLLEGE
Poultney, VT01.2012
Skills
- Critical Thinking
- Microsoft/Google Suites
- Project Management
- Creative vision
- Adaptability
- Strategic Planning
- Program Management
- Community Engagement
- Operations Management
- Budgeting and Financial Management
- Mentoring and Relationship Building
Interests
- Live Theater/Music
- Ultimate Frisbee
- Farming
- Comics, Board Games, Other Nerdy Things
- Cooking
- Volunteer Work
- Building/Restoring Things
Timeline
Managing Producer
Columbia County Players
10.2023 - Current
Executive Director
Camp Reimagined
12.2022 - Current
Chief Operating Officer & Co-Founder
Kingdom Faire
11.2021 - Current
Director of Business Operations
Broadway & Beyond Theatricals
09.2021 - 11.2021
Senior Director of Operations
Bethel Woods Center for the Arts
04.2007 - 09.2021
Master of Business Administration - Nonprofit Management
MARYLHURST UNIVERSITY
Bachelor of Arts - Communications, Media Advocacy & Campaigns
GREEN MOUNTAIN COLLEGE
Bachelor of Arts - Environmental Studies, Human Sciences, Law & Policy
GREEN MOUNTAIN COLLEGE
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