Summary
Overview
Work History
Education
Timeline
Generic

Frank Serrano Jr.

Camp Verde,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction. Fast learner with unique outlook in all he does. Friendly and enthusiastic customer satisfaction with professional demeanor. With outgoing passion for exceeding goals. Dedicated Maintenance Supervisor offering [Number] years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.

Overview

13
13
years of professional experience

Work History

Maintenance Supervisor

Arabella Hotel Sedona
08.2023 - Current
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
  • Implemented energy-saving initiatives by identifying areas for improvement in equipment operation and facility management practices.
  • Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
  • Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
  • Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised 5 employees and scheduled shifts.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Tracked and progressed maintenance requests in CMMS systems to meet schedules.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Created and maintained daily and weekly reports for upper management.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Monitored product quality and communicated necessary improvements to site superintendent.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.

Maintenance Engineer 3

Arabella Hotel Sedona
11.2020 - Current
  • Improved equipment reliability by implementing preventive and predictive maintenance programs.
  • Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
  • Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending corrective actions.
  • Optimized spare parts inventory management for cost reduction and increased availability.
  • Installed and maintained plumbing and HVAC systems.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Rewired and replaced faulty electrical components in equipment.
  • Executed tasks within time and budget constraints.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Repaired and replaced pumps, valves and motors.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Dismantled defective machines and equipment and installed new or repaired parts.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Investigated and corrected mechanical problems with machinery.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Trained junior engineers on best practices in maintenance engineering, fostering a culture of continuous learning and improvement.
  • Coordinated with cross-functional teams to develop and implement process improvements for enhanced efficiency.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Resolved customer complaints in prompt, polite and professional approach.
  • Positively engaged with customers and maintained professional appearance as company representative.

Paint Prepper/Assistant

Premier Painting LLC
01.2019 - 11.2020
  • Enhanced paint quality by thoroughly cleaning and preparing surfaces for painting.
  • Reduced rework rate by carefully masking areas not designated for painting.
  • Improved project efficiency with meticulous organization of tools and materials.
  • Ensured accurate color matching by expertly mixing paints according to specifications.
  • Maximized paint adhesion by properly sanding and smoothing surfaces before application.
  • Maintained a safe working environment by following all safety protocols and wearing appropriate protective gear.
  • Contributed to team success by collaborating with painters and other preppers in the completion of projects.
  • Increased customer satisfaction with detailed paint preparations, resulting in high-quality finishes.
  • Expedited project timelines through efficient use of time and resources during paint preparation stages.
  • Supported environmental initiatives by properly disposing of hazardous waste materials according to regulations.
  • Expanded skill set through ongoing training on new techniques and equipment related to paint preparation tasks.

Landscaping Laborer/Maintenance Technician

Charlene Sandoval
12.2010 - 10.2014
  • Enhanced curb appeal by designing and implementing creative landscaping solutions.
  • Increased property value through meticulous lawn care and maintenance tasks.
  • Improved client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Streamlined workflow processes with efficient time management and prioritizing tasks for maximum productivity.
  • Preserved plant health by applying appropriate fertilizers, pesticides, and pruning techniques as needed.
  • Maintained a clean working environment by regularly clearing debris from walkways, patios, and other common areas.
  • Assisted in seasonal upkeep efforts including snow removal during winter months to ensure safe access to properties.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Assisted with irrigation system maintenance and repair.
  • Inspected gardens for pests, weeds and diseases.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Maintained gardening tools by replacing blades and fluids.
  • Removed debris and waste from outdoor areas.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Handyman

Native Tounge
12.2010 - 10.2014
  • Improved client satisfaction by providing timely and quality handyman services for various repairs.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Enhanced property value for clients through professional landscaping, gardening, and outdoor maintenance tasks.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Safely and effectively handled wide range of cleaning products and solutions.

Education

GED -

Mississippi Community College Board
Tutwiler, MS
09.2017

Timeline

Maintenance Supervisor

Arabella Hotel Sedona
08.2023 - Current

Maintenance Engineer 3

Arabella Hotel Sedona
11.2020 - Current

Paint Prepper/Assistant

Premier Painting LLC
01.2019 - 11.2020

Landscaping Laborer/Maintenance Technician

Charlene Sandoval
12.2010 - 10.2014

Handyman

Native Tounge
12.2010 - 10.2014

GED -

Mississippi Community College Board

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Frank Serrano Jr.