Frank Shumate

• Streamlined operations to enhance efficiency across logistics and transportation processes.
• Developed and implemented standard operating procedures to improve workflow consistency.
• Trained and mentored team members on best practices in operational management.
• Coordinated cross-functional teams to ensure timely delivery of services and customer satisfaction.
• Oversaw inventory control systems, optimizing stock levels and minimizing waste.
• Managed vendor relationships, negotiating contracts to secure favorable terms for services rendered.
• Led initiatives to adopt new technologies, enhancing overall operational effectiveness and productivity.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Assisted in recruiting, hiring and training of team members.

Responsible for the daily and strategic management of all transportation logistics, including scheduling and dispatching drivers, managing budgets and ensuring D.O.T. compliance with safety regulations. Key duties include route planning, vehicle maintenance, customer communication, all while focusing on cost-effectiveness and efficiency.