Frank Silva
Arvada,CO
Overview
6
6
years of professional experience
Work History
Shift Leader
Qdoba Eats
Arvada, CO
12.2018 - Current
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Monitored employee performance and provided feedback for improvement.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
Education
High School Diploma -
Pomona High School
Arvada, CO05-2020
Skills
- Production Scheduling
- Operations Support
- Production Reporting
- Equipment Troubleshooting
- Customer Service Management
- Account Management
- Creative Problem-Solving
- Team motivation
- Role Modeling
- Team Leadership
- Issue Resolution
- Positive Attitude
References
References available upon request.
Timeline
Shift Leader
Qdoba Eats
12.2018 - Current
High School Diploma -
Pomona High School
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