Frank Simonian
Northridge,CA
Summary
Organized and dependable English Major successful at managing multiple priorities with a positive attitude. Proficient in customer service best practices and related options with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Lab Research Assistant
CSUN-College Of Humanities Department
01.2021 - 12.2021
- Assisted with development of agenda and strategic plans for Old English translation.
- Documented experimental data and completed reports and uploaded to the Humanities Studies portal.
- Translated Old English text.
- Utilized Aula platform.
- Participated in lab meetings and project presentations.
- Collaborated with Professor and Classmates to execute experiments.
Store Associate
CSUN Campus Store
05.2021 - 09.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, and payments.
- Coordinated restocking of sales floor with current merchandise and books with accurate signage for current promotions.
- Packaged and managed book orders for pick up.
Retail Associate
Party City
09.2017 - 03.2020
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Education
Master of Arts - English For Creative Writing
California State University Northridge
Northridge05.2024
Bachelor of Arts - English For Creative Writing
California State University Northridge (CSUN)
Northridge, CA05.2023
Associate of Arts - English
Los Angeles Pierce College
Woodland Hills, CA02.2020
Associate of General Studies -
Los Angeles Pierce College
Woodland Hills, CA02.2020
Skills
- Cash Register Operations
- Verbal and Written Communication
- Self-Directed Learning
- Shelf Recovery
- Returns and Exchanges
- Computer Proficiency and Microsoft Office
- Goal-Driven
- Stockroom Management
- Inventory Control
- Team Collaboration
Accomplishments
- Collaborated with team of peers in the development of The Northridge Review Fall 2021 Issue- Editor/Business Team
- English Honors
- One time ambassador for Skype
- Frequent contributor/writer to website: geekshavegame.com
Timeline
Store Associate
CSUN Campus Store
05.2021 - 09.2021
Lab Research Assistant
CSUN-College Of Humanities Department
01.2021 - 12.2021
Retail Associate
Party City
09.2017 - 03.2020
Master of Arts - English For Creative Writing
California State University Northridge
Bachelor of Arts - English For Creative Writing
California State University Northridge (CSUN)
Associate of Arts - English
Los Angeles Pierce College
Associate of General Studies -
Los Angeles Pierce College
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