Frank Smith
Oak Harbor
Summary
The skills I have provided has helped me out throughout my years, my communication skills are strong and my calm attitude and patient mind makes me love customer service. Cash handling and basic math is one of my top rated skills, since I have been working with cash for a long time I have required fast but careful counting. My flexibility is being available 100% of the time when I need to go into work. Work is my passion such as having conversations with customers, talking to customers is one of my strong suits because I understand where customers are coming from and what they mean. Working in a coffee shop and construction are on two different spectrums but they have overlapping skills in both working in construction provided me with tough skin and patience when something wouldn't go my way. As well as working in a coffee shop I have been graceful while working, both jobs I put lots of effort in because I enjoy serving every customer how I should be served, if I were the customer
Overview
1
1
year of professional experience
Work History
Construction Worker
Personal Employer
09.2024 - 12.2024
- Gathered and disposed of worksite debris to remove safety hazards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- collected waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Customer Service Cashier
Personal Employer
06.2024 - 08.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Operated cash register to record transactions accurately and efficiently.
- Made customers feel welcome to come in and order and ask any questions they needed answered.
- Handled cash, card, and check transactions to complete purchases.
- Coffee Shop
Education
No Degree -
OAK Harbor High School
Oak Harbor, WA06-2027
Skills
- Cash handling expertise
- Adaptability and flexibility
- Time management
- Calm and Patient with Customers
- Customer relationship management (CRM)
- Stress management
- Customer satisfaction
- Multitasking and organization
- Phone etiquette
- Communication skills
Languages
Spanish
Limited Working
Timeline
Construction Worker
Personal Employer
09.2024 - 12.2024
Customer Service Cashier
Personal Employer
06.2024 - 08.2024
No Degree -
OAK Harbor High School
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